Job Description

Job Summary

We are seeking an experienced

Drayage Dispatcher

to manage end-to-end drayage operations, ensuring timely movement of containers between

ports, rail yards, warehouses, and customer locations

. The role requires strong coordination with drivers, terminals, and customers to ensure smooth container flow and compliance.

Key Responsibilities

Plan, dispatch, and track

drayage moves

from ports and rail ramps. Coordinate with

drivers, terminals, steamship lines, and customers

for pickups and deliveries. Monitor container availability, appointments, and gate cut-off times. Ensure timely return of empty containers to avoid

demurrage and detention charges

. Track and manage

chassis usage

, appointments, and equipment availability. Update shipment status, PODs, and documentation in

TMS systems

. Handle exceptions such as port delays, congestion, equipment shortages, and breakdowns. Communicate proactively with customers regarding delays or changes. Support billing teams with accurate data on moves, accessorials, and delivery details.

Required Skills & Competencies

Strong understanding of

US drayage operations

and port procedures. Knowledge of

demurrage, detention, chassis, and port/rail operations

. Experience using

TMS systems

, port portals, and tracking tools. Excellent communication and coordination skills. Ability to manage multiple containers and priorities in a fast-paced environment. Problem-solving mindset and attention to detail. Willingness to work in

US time zone shifts

.
Job Types: Full-time, Permanent

Pay: ?13,306.23 - ?42,000.00 per month

Benefits:

Food provided Health insurance Paid time off Provident Fund
Experience:

US Logistics: 1 year (Required) Drayage dispatch: 1 year (Required)
Work Location: In person