Promote and upsell Indigo services, add-on benefits, and ongoing offers.
Consistently meet individual as well as team-based sales targets.
Encourage repeat customers through effective interaction and engagement.
Customer Interaction
Manage inbound and outbound calls in a professional manner.
Provide precise information regarding fares, bookings, and airline policies.
Address customer concerns quickly to ensure high satisfaction.
Operations & Documentation
Maintain accurate call logs and update customer data in the system.
Adhere to standard sales procedures, quality norms, and compliance rules.
Share relevant insights, feedback, and market trends with the team for improvement.
Learning & Growth
Attend regular training programs to improve product understanding.
Adapt to new sales techniques, updates, and organizational changes.
Skills & Requirements
Excellent verbal communication with strong persuasion abilities.
Target-driven attitude with the ability to perform under pressure.
Customer-oriented behavior with a positive and proactive approach.
Basic computer skills (MS Office; CRM knowledge is an advantage).
Collaborative mindset with an energetic and enthusiastic personality.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Application Question(s):
How much do you rate your English communication skill out of 10?
Whats your total experience in calling related domain
Whats your current in hand salary ?
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
English (Preferred)
Location:
* Gurugram, Haryana (Preferred)
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.