BPO operations by managing the dialer system, monitoring campaigns, generating reports, and ensuring smooth day-to-day operations
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Key Responsibilities:
Operate and manage the domestic dialer system for BPO campaigns
Monitor dialer campaigns and ensure smooth functioning
Maintain accurate logs and generate operational reports
Coordinate with team leads and resolve minor system or process issues
Assist in process optimization and workflow improvement
Follow operational guidelines and ensure compliance
Requirements:
Fresher with BTech or MBA graduate
Basic technical aptitude and comfort with computers
Good IQ and problem-solving ability
Strong communication and coordination skills
Willingness to learn and adapt to new systems
Role Type:
BPO Operations / Technical Support
Experience:
Fresher
Location:
Connaught Place, Delhi
Shift Hours:
8 - 9 hours
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹22,000.00 per month
Work Location: In person
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