Customer Support Executive - Domestic Voice Process
Location:
[Pune-Viman Nagar]
Job Type:
Full-Time
Shift:
Day Shift
Experience:
Freshers - 3 Years
Education:
12th Pass / Graduate
Salary:
[Fresher-?16,000 and Experienced: ?20-22k per month]
Candidates with a technical background (IT/Engineering)are strictly not eligible
:
We are hiring
Customer Support Executives
for our
Domestic Voice Process
team. The ideal candidate should have
excellent verbal communication skills in Hindi and English
and a passion for delivering outstanding customer service.
Key Responsibilities:
Handle incoming customer calls professionally.
Understand customer queries and provide accurate resolutions.
Maintain call quality and customer satisfaction metrics.
Record and document all customer interactions.
Meet targets in terms of call handling and customer satisfaction.
Candidate Requirements:
Excellent verbal communication skills
in English.
12th Pass or Graduate from any stream.
Prior experience in a
domestic voice process
is an advantage.
Strong interpersonal skills and ability to handle pressure.
Candidates with a technical background (IT/Engineering)
are strictly not eligiblefor this role.
Immediate joiners preferred.
Additional Information:
Training will be provided.
Fixed day shift with rotational weekly off.
Comfortable working from the office.
Job Types: Full-time, Permanent, Fresher
Pay: Up to ?20,000.00 per month
Benefits:
Cell phone reimbursement
Paid sick time
Paid time off
Provident Fund
Schedule: