Job Description

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We&rsquore harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we&rsquore calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better. Inviting applications for the role of Process Developer/ Domain Trainee, Property Desk Adjuster In this role, you will be responsible for supporting insurance claims activity and to assist in the resolution of all types of claim related complaints and inquiries. This position works closely in meeting client performance and quality standards. Responsibilities: . Responsible for managing claims adjusting services based on client contractual service level agreements. . Responsible for maintaining the complete claims records and timely invoicing of the files . Analyzing insurance policies and relevant laws and regulations to determine the scope of coverage related to automobile accidents. . Negotiating repair and total loss settlements with claimants and their attorneys, including conducting settlement conferences and mediations. . Establish detailed process understanding and adhere to client provided guidelines Qualifications we seek in you! . Any Graduate except technical . Relevant years of direct Property Claims handling experience . College Diploma or commensurate work experience . Good analytical and problem-solving skills. . Ability to communicate verbally and through emails with businesses. . Insurance knowledge and ability to understand and interpret Insurance terminology . Ability to do root-cause analysis for process gaps highlighted. . Time Management and ability to complete assignments within deadlines. . Excellent customer service skills at all times. This information can be exchanged in person, in writing, or by telephone or email. . The ability to use computers and computer systems (including hardware and software) to enter data, to process information, and as a form of communication with customers and others in the company. . Lean Six Sigma Certification(s) . Insurance Designation . Excellent command on MS Excel, MS word and internet from day-to-day operations delivery standpoint Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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