Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're

leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how

we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and

cutting-edge

solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of

Domain

Traine

e

-

Premium Accounting

(Process

Trainer)

Responsibilities:

Facilitate

training sessions

to

enable knowledge transfer of a new transition

Enhance team's

knowledge of commercial insurance principles

by conducting sessions

Perform

quality audits

and provide constructive feedback to team members to drive continuous

performance

improvement.

Serve as a communication bridge between clients and internal teams, ensuring seamless

updates and

timely

responses to inquiries

from client SMEs

Maintain

comprehensive and

accurate

documentation

of client interactions, processes, and knowledge resources.

Administer

monthly

process

knowledge assessments

(PKTs)

and

identify

training needs (TNIs)

to

address skill gaps effectively

.

Ensure

adherence to

established

controls

by reviewing exceptions,

identifying

duplicate policies, and validating

transactions before processing.

P

romot

e

best practices across all business lines and act as the subject matter expert for

broking

operations processes and procedures.

Foster a culture of knowledge sharing and operational excellence by mentoring team members and reinforcing the importance of compliance and quality standards.

Qualifications:

B. Com

/ BBA /

MBA - Finance

Minimum

qualifications

Graduation (B. Com preferable)

Work experience:

Possess

valid

years of experience in the

I2C lifecycle - credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities and so on.

Essential skills:

An

accounting c

ertification like

Associate in Insurance Accounting and Finance

(AIAF(TM))

/

Insurance Accounting Fundamentals

would be an edge

Strong knowledge of

audit processes

and

coaching methodologies

to drive performance improvement.

Exceptional

verbal and written communication skills

, ensuring clarity and professionalism in all interactions.

Advanced

analytical and problem-solving abilities

to address challenges effectively and deliver actionable solutions.

Demonstrated ability to

foster productive relationships with clients and internal teams

, promoting collaboration and trust.

Self-motivated and dedicated to achieving excellence in all tasks and responsibilities.

Genuine enthusiasm for working with people, fostering teamwork, and building strong connections.

Meticulous attention to detail to ensure

accuracy and quality in deliverables

.

Technical skills:

Strong understanding of

insurance concepts and terminology

, with the ability to interpret complex industry language effectively.

Hands-on experience in

insurance brokerage and binding activities

, ensuring seamless execution of processes.

Proficiency

in MS Excel (including knowledge of Macros), MS Word, MS PowerPoint, Power Automate, and other productivity tools.

Skilled

to

conduct

root-cause analysis

to

identify

and address process gaps, driving knowledge

improvements.

Collaborative mindset focused on resolving issues with partners, peers, and sub-process areas through data-driven and fact-based approaches

Why join Genpact?

Be a transformation leader - Work at the

cutting edge

of AI, automation, and digital innovation

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to participate

in our hiring process in

any other way. Examples of such

scams

include purchasing

a 'starter kit,' paying to apply, or

purchasing equipment or training.

JobDomain Trainee

Primary LocationIndia-Noida

ScheduleFull-time

Education LevelMaster's / Equivalent

Job PostingJul 21, 2025, 7:11:18 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time