Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're

leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how

we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and

cutting-edge

solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of

Domain Trainee

- O2C/

Accounts Receivable

We are looking for someone with

deep

understanding of

entire

order to cash process. In this role, you will be expected to work on strict deadlines, in a fairly

high pressure

business environment while being a great teammate

Responsibilities

Work closely with external and internal parties to

identify

and manage customer payment discrepancies, collection disputes and cash flow.

Provide customer service support as it pertains

to Insurance

premium collections, resolution of disputes, aged items as well as any other communication/reconciliation queries

Review monthly payments and transfers due to Brokers, inter-company settlements and other stakeholders

Partner with external and internal customers to

identify

and make process improvement recommendations and address any audit/compliance concerns

Work closely with Finance,

IT

and other stakeholders in the development of future reports,

systems

and workflows

Maintain positive customer service relationships with Brokers/Policy Holders and various external and internal customers

Qualifications we

seek

in you!

Minimum Qualification

Completion of College diploma / University degree in Business Administration,

Accounting

or

another

relevant field

Meaningful experience in Order to Cash

P

revious

experience in insurance and products is highly

desired.

Preferred Qualifications

Excellent Knowledge in

Collections and Cash Applications

Good oral, written communication skills, excellent customer relationship building skills, strong interpersonal and leadership skills; proven ability to

analyze

and problem

seek

; ability to detail, plan, market, and execute programs.

Selection Process

Initial Phone/Video Interview:

A preliminary interview to assess their skills, experience, and cultural fit for the Role.

Client Interview

:

An

interview between the client and the shortlisted candidates. The client interview may focus on specific aspects that are important to the client, such as experience, domain knowledge, or client-facing skills.

Why join Genpact?

Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career -- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in

any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training

.

JobDomain Trainee

Primary LocationIndia-Jaipur

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 29, 2025, 5:15:26 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time