Job Description

Job Category: Customer Services
:
In this role, you will provide a senior level solution consulting services in customer project; understand customer's business and technical needs and translate them into a solution, Design and execute complex integration, operations or performance solutions for customers. You will be responsible for managing team for one of Solution Area and bring thought leadership in customer engagement. You will also be responsible for quality delivery and delivery project KPI tracking and adhering, manage Nokia Internal Stake holder engagements with solution capabilities from multiple sources and technologies.
Responsibilities:

• Responsible for Packet Core domain project delivery schedule creation
• Support Project Manager in creation of Project schedule and Resource Management plan
• Accountable for Project technical documents initiation, creation and delivery, according to customer and internal procedures, consult Project stakeholders with all technical questions related to CPC, managing of project technical risks
• Manage Packet Core project technical team on daily basics, including specific tasks assignment and control of their execution, coordinate engineer's work according customer demands and expectation
• Accountable and responsible for closure and follow up of all Tickets raised towards Salesforce/4LS/R&D
• SA/TPM is accountable for tickets consolidation, prioritization and escalation, coordination/communication with customer and other stake holders related to technical delivery.
• Responsible for reporting project weekly updates to management, care handover of Project, contribute to improvement of SCD DQ (Delivery Quality) KPI by reviewing the need to raise Care case

Qualifications:
You have:

• Bachelor's or master's degree in computer science, Software Engineering, or a related field.
• Around 12+ years of experience in Packet Core Projects
• Knowledge or experience for Packet Core Equipment: MME, S/PGW, AMF, SMF, UPF
• Knowledge or experience for Nokia Packet Core equipment: cMM, cMG, NRD
• Capable of understanding Technical Notes, Protocol Specs, Method of Procedure

It would be nice if you also had:

• Linux knowledge is an advantage
• Basic understanding of Project Management skill is an advantage
• Computer: MS Office, Teams

About Us:
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
About the Team: As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.