to design, configure, and support CLM solutions that streamline contract creation, review, approval, and execution processes. The ideal candidate should have strong expertise in DocuSign CLM, workflow automation, and contract process optimization.
Key Responsibilities:
Lead the end-to-end implementation and configuration of
DocuSign CLM
.
Collaborate with business teams (Legal, Procurement, Finance, Operations) to capture and translate contract management requirements into CLM configurations.
Design and build
contract templates, approval workflows, clause libraries, and document generation rules
.
Configure
advanced workflows
, conditional logic, and document routing within DocuSign CLM.
Manage
user roles, access controls, and data governance
in CLM.
Develop and maintain
custom fields, metadata structures, and business rules
to support contract processes.
Conduct
UAT, end-user training
, and post-implementation support.
Create and maintain
technical and functional documentation
.
Monitor system performance and troubleshoot any configuration or workflow issues.
Stay updated on
DocuSign CLM product enhancements
, best practices, and release updates.
Required Skills and Qualifications:
Bachelor's degree in Computer Science, Information Systems, or a related field.
3+ years of hands-on experience implementing or supporting
DocuSign CLM (SpringCM)
.
Deep understanding of
contract lifecycle stages
-- creation, negotiation, approval, execution, storage, and renewal.
Proficiency in configuring
workflow automation, document templates, and clause management
.
Experience with
DocuSign eSignature
and
Agreement Cloud
components.
Strong problem-solving skills and attention to detail.
Excellent written and verbal communication skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
DocuSign CLM certification (Administrator or Implementation).
Experience integrating DocuSign CLM with other enterprise applications via
REST APIs or middleware
(e.g., SAP, Oracle, Workday, ServiceNow).
Background in
Legal Operations
or
Procurement contract management
.
* Understanding of
document management, compliance, and audit processes
.
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