Job Description

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do--powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact:
The Technical Architect will be responsible for architecting an Enterprise Content Management solution, assisting customers with the proper sizing and scaling of the architecture and performing the installation and configuration of the solution. The Technical Architect will act as a leading authority on architecting the proper Enterprise architecture to sustain large volumes of content from multiple sources; SAP Data, Email, Documents, Images, etc. Understands customer requirements and advises customer on solution options. They will also apply expert business skills and consulting methodologies to collect and analyze data. Exhibits a broad knowledge of all service offerings within Open Text, working with other team members to grow and develop knowledge as the product offering extends in features and settings. Collaborates with the sales team to scope the specialized portion of proposals for customer engagements.
What the Role Offers:

• Represent OPENTEXT in a professional manner to customers, partners and other OPENTEXT personnel at all times
• Responsible for architecting an Enterprise Content Management solution, assisting customers with the proper sizing and scaling of the architecture and performing the installation and configuration of the solution.
• Support and report to engagement project manager while assigned to active customer engagements. Regularly communicate status to the engagement project manager and proactively identify issues and preventive/remedial measures
• Establishes relationships with client technical counterparts. Participates in client meetings related to solution scoping and planning. Assist in the creation of proposals that address current and evolving client requirements
• Understand requirements, conduct detailed design, determine level of effort, plan work breakdown structures and implementation approach
• Perform installation, development, configuration, integration and testing activities. Collaborate with senior staff and the engagement project manager as required during difficult customer situations. Work in conjunction with colleagues and the Product Support organization to ensure effective resolution of technical issues encountered during implementations
• Prepare, maintain and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep project managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements
• Provide knowledge transfer to team members, train staff personnel, provide on the job guidance and mentoring and conduct training sessions to customer personnel when authorized by management
• Adhere to processes and methodologies to perform the required function. Report deviations from defined processes to the engagement project manager and recommend associated improvements
• Acquire OPENTEXT Proven Certification in Documentum Content Management foundations, administration, programming, development

What you Need to Succeed:

• Desired experience in architecting an Enterprise Content Management solution, assisting customers with the proper sizing and scaling of the architecture and performing the installation and configuration of the solution.
• Strong experience in Documentum Content Server, DFS, DFC, BOF, DQL
• Strong expertise with working on D2/D2 SmartView Configurations and custom plugin creations
• Solid understanding of Operating System platforms, Storage platforms, different database products, cloud deployment providers (AWS, Azure, GCP), Application build platforms, and integration with external vendors like SAP, Microsoft, etc. using their core api's or through webservices.
• Proficiency with Database systems such as Oracle, SQL Server, and/or PGSQL databases, network architecture, firewalls, extranet security, virtual environments, backup and high available structures.
• General knowledge of web servers, browsers and other internet applications
• Proficient in programming using Core Java, JSP, JDBC or Microsoft .NET, C#, VB, ODBC
• Proficient in programming using Servlets, XML, XSLT, HTML, SQL
• Strong analytical skills combined with ability to work in a fast-paced environment with geographically distributed teams
• Excellent verbal and written communication skills
• Good team and interpersonal skills

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.