Job Description

About the Company:

Who we are:

We are the manufacturing brains behind successful companies.

What we do:

Frigate is an On-demand cloud manufacturing startup that helps OEM'S/ODM'S and product/device companies identify right manufacturing vendors and leverage their existing capacities to get their products manufactured.

Responsibilities:

1. Document Management & Control

Maintain and update records of technical drawings, BOMs, SOPs, POs, invoices, QC reports, and compliance certificates. Ensure all documents are numbered and filed as per company standards. Implement version control to avoid usage of outdated drawings or specifications. Manage both hardcopy (if Required) and electronic document repositories.

2. Customer & Vendor Documentation

Handle customer document submissions (drawings, approvals, inspection reports, certifications, etc.). Maintain vendor records including audit reports, compliance certificates, and POs. Ensure confidentiality of commercial agreements, contracts, and pricing documents.

3. Compliance & Quality Support

Ensure documentation complies with ISO standards, statutory regulations, and industry norms. Support Quality and Audit teams during internal and external audits by providing necessary documents. Maintain updated records of calibration certificates and quality checklists.

4. Coordination & Communication

Act as the single point of contact for document-related communication between internal teams (Quality, Procurement, Sales) and external stakeholders (Customers, Vendors). Distribute controlled copies of manufacturing drawings, process sheets, and specifications to authorized personnel only. Support Internal teams with timely documentation to avoid process delays.

5. Reporting & Tracking

Maintain document registers and trackers for approvals, submissions, and revisions. Generate weekly/monthly MIS reports on pending and completed documentation. Escalate delays in document approvals to management for timely closure.

6. System & Process Ownership

Manage the Document Management System (DMS) / ERP modules related to documentation. Train team members on document handling procedures and digital systems. Suggest process improvements to streamline documentation flow. Must have

end-to-end visibility

of every document. Responsible for

complete documentation updates

related to NPD (Mechanical). Covers all stages:

RFI

Enquiries

Projects

Closure

.

7. As per ISO requirements, the following responsibilities are to be carried out across all departments:

Assisting the

Management Representative (MR)

and ISO auditors. Working closely with

IT Admin, ISO team, Management, and Product/Tech teams

. Maintaining the

folder structure

in an organized manner. Ensuring

all documents are up to date

and readily available for audits.

Requirements

Diploma candidates with strong documentation experience.

2-5 years of hands-on experience

in

Document Control

,

Quality Documentation

,

Engineering Documentation

, or

ISO/Compliance support

. Experience managing documentation in engineering, manufacturing, fabrication, or automotive industries is preferred. Exposure to

ISO 9001:2015 documentation practices

and audit processes. Strong knowledge of

Document Management Systems (DMS)

or

ERP platforms

(SAP, Zoho, Odoo, Tally, or similar). Familiarity with

engineering drawings

,

BOMs

,

SOPs

, quality reports, and project documentation. Understanding of

version control

, change management, and controlled document distribution. Ability to handle

customer submissions

,

vendor documentation

, and

internal compliance records

. Basic knowledge of

quality standards

, calibration records, and audit checklists. Proficient in

MS Office

(Excel, Word, PowerPoint) especially experience in maintaining trackers, logs, and MIS reports. Ability to work with

PDF editors

, cloud drives, and shared repositories. Working knowledge of

AutoCAD/solid modeling file management

(viewing, not necessarily designing) is an added advantage. Strong written and verbal communication for handling customers, vendors, and internal teams. Ability to act as a

single point of contact

for document-related queries. Capable of coordinating across

Quality, Procurement, Engineering, Sales, and Management teams

. Good understanding of

ISO standards

, documentation controls, and audit requirements. Ability to maintain structured folder systems as per ISO norms. Knowledge of confidentiality protocols for agreements, contracts, and sensitive data. High attention to detail and accuracy. Organized, systematic, and methodical approach to work. Ability to handle multiple documents and tasks without losing accuracy. Proactive in following up, tracking pending approvals, and escalating delays. * Problem-solving mindset with willingness to improve documentation flow.