Job Description

Job Title: Documentation Assistant

Location: Kochi, Kerala (In-Office)

Office Time- 8:00 AM to 3:00 PM

Company: KGraph Immigration Consultancy

About the Role

We're looking for a Documentation Assistant to join our Kochi team. In this role, you'll support our immigration consultants by preparing, reviewing, and organizing client documentation for visa and immigration applications. Your attention to detail and commitment to accuracy will help ensure every application is complete, compliant, and submitted on time.

Key Responsibilities

Assist clients in accurately completing immigration, study, and visa application forms.

Collect, review, and verify all supporting documents such as educational, financial, and identity records.

Ensure all documentation meets the latest immigration and embassy requirements.

Maintain and organize both physical and digital client files systematically.

Track case progress and update clients and counselors on pending documents.

Prepare document checklists, cover letters, and summaries for visa submissions.

Coordinate with counselors and visa teams to ensure timely completion of applications.

Stay updated on immigration documentation requirements and policy changes.

Perform data entry, scanning, and uploading tasks using internal systems or CRM.

Handle confidential client information with discretion and professionalism.

Experience:

1-3 years of experience in documentation, immigration services, or administrative work (preferred).

Skills & Competencies

Excellent attention to detail and organizational abilities.

Strong written and verbal communication skills.

Familiarity with visa and immigration documentation processes.

Proficiency in Microsoft Office (Word, Excel, Outlook).

Ability to work efficiently under pressure and meet deadlines.

Professional, client-focused attitude.

Additional Desirable Skills

Experience using visa portals (Canada, Australia, UK, USA, etc.).

Knowledge of CRM or document management systems.

Understanding of immigration terminology and verification standards.

Multilingual abilities (English required; other languages an advantage).

Work Environment

Full-time, office-based role in Kochi.

Regular coordination with team members in Canada and India.

May require occasional extended hours during high-volume application periods.

Job Types: Full-time, Permanent

Pay: ₹32,000.00 - ₹45,000.00 per month

Application Question(s):

What is your expected joining date, if selected?
Education:

Bachelor's (Required)
Experience:

Visa filing: 2 years (Required)
Location:

* Ernakulam, Kerala (Preferred)