Full
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Handling customer concerns and complaints in a timely manner.
Establishing a positive rapport with all clients and customers via phone.
Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests\xe2\x80\x99 feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.
Job Type: Full-time\\
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