AIVES Australia, a leading Australian Immigration firm, is looking for a
Document Support Executive
to join our growing team. The ideal candidate will be detail-oriented and responsible for managing and organizing client documentation.
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Key Responsibilities:
Review and verify client documents for accuracy and completeness
Organize, label, and upload documents as well as information into the internal CRM system and relevant portals
Maintain accurate documentation records and track outstanding requirements
Communicate with clients regarding missing or additional documents
Liaise with other departments (e.g., Legal, Case Management, Compliance) to support timely processing of cases
Ensure confidentiality and secure handling of sensitive client information
Assist in generating document checklists and status reports
Follow up with clients on submission timelines and document requirements
Assist with quality checks and flag inconsistencies or errors in documentation
Required Skills & Qualifications:
Bachelor's degree in any discipline or MBA graduate
1-2 years of experience in documentation roles in Immigration firm(preferred)
Strong communication and interpersonal skills
High attention to detail and strong organizational skills
Proficiency in MS Office tools (Word, Excel, Outlook)
Ability to handle multiple files and work in a deadline-driven environment
Job Type: Full-time