Job Description

Job Summary

We are seeking a meticulous and highly organized Documentation Specialist to serve as the central hub for all departmental documentation and procedural integrity. The ideal candidate will be responsible for capturing key information, formalizing discussions, and maintaining a flawless record of all implementations. You will play a critical role in creating transparency, ensuring accountability, and building a structured framework for the department's workflows and strategies.

Key Responsibilities

1. Meeting Management & Minutes Recording:

Attend key departmental and cross-functional meetings to accurately capture discussions, decisions, and action items. Prepare, finalize, and distribute concise and clear minutes in a timely manner, highlighting owners and deadlines. Track the progress of action items from meetings and provide follow-up reports to management.

2. Documentation & Record Keeping:

Document all formal discussions, strategic decisions, and execution plans, ensuring clarity and accessibility. Create and maintain a centralized, well-organized digital repository for all departmental documents, including SOPs, project plans, and reports. Ensure all documentation is version-controlled and adheres to company naming conventions and data integrity standards.

3. Workflow & Process Framing:

Develop, maintain, and update detailed workflow frameworks and process maps primarily using

Microsoft Excel

and other relevant tools. Create visual representations of processes to enhance understanding and efficiency across the team. Continuously audit existing documentation to identify gaps and opportunities for process improvement.

4. Strategy & Implementation Tracking:

Assist in documenting departmental strategies, goals, and key performance indicators (KPIs). Maintain a master record of all departmental implementations, tracking their status, outcomes, and lessons learned. Generate regular reports on the status of various projects and strategic initiatives for management review.
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Work Location: In person