Job Description

Job Title: Document Management Officer / Executive

Experience: 3-5yrs

Key Responsibility Areas (KRA):

1. Document Organization & Maintenance

Ensure proper filing and indexing of all physical and digital documents. Maintain accurate records of all incoming and outgoing documents. Implement a standardized system for document storage and retrieval to ensure efficiency.

2. Document Verification & Compliance

Verify authenticity, completeness, and accuracy of all submitted documents (loan applications, KYC, legal agreements, etc.). Ensure all documents comply with regulatory requirements (RBI, NBFC, or other applicable laws). Assist in notary verification and validation of legal documents where required.

3. Records & Audit Management

Maintain an up-to-date record of all critical documents including loan agreements, approvals, contracts, and compliance certificates. Prepare and provide documents for internal and external audits as required. Track document expiration dates and notify relevant teams for renewals (e.g., agreements, licenses, insurance).

4. Document Security & Confidentiality

Ensure the safe storage of sensitive information and maintain confidentiality at all times. Implement access control measures for sensitive digital and physical documents. Maintain backup copies of critical digital documents to prevent data loss.

5. Document Retrieval & Support

Provide documents to internal teams or external auditors as per request in a timely manner. Support credit, legal, and operations teams in obtaining necessary documents for approvals and compliance. Maintain a system for quick retrieval of both physical and digital files.

6. Process Improvement & Reporting

Suggest improvements to document management processes to increase efficiency and reduce errors. Maintain regular MIS/reporting on document status, pending approvals, and discrepancies. Monitor compliance with the organization's document management policies.

Key Skills & Competencies

Attention to detail and high accuracy in handling documents. Knowledge of regulatory and compliance requirements for NBFC operations. Good organizational and filing skills (both digital and physical). Familiarity with document management software or ERP systems is a plus. Ability to maintain confidentiality and data security.

Deliverables / KPIs

Accurate filing and timely retrieval of all documents. Zero instances of missing or mismanaged critical documents. Compliance with regulatory/document retention requirements. Timely support for audits, credit approvals, and legal documentation. Efficient and organized document storage system.
Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹600,000.00 per month

Education:

Master's (Preferred)
Experience:

Accounting: 5 years (Preferred) Account management: 5 years (Preferred)
Work Location: In person