As a Divisional Merchandising Manager, you will be responsible for strategically leading a team of 4-5 merchandisers to ensure smooth execution of product development, client communication, sampling, production follow-up, and timely deliveries. You will be the key point of contact between clients and internal teams, ensuring excellence in service, quality, and timelines.
Key Responsibilities:
Team Leadership:
Lead, mentor, and manage a team of merchandisers; set individual and team targets.
Ensure merchandisers are aligned with client requirements and internal workflows.
Conduct daily/weekly reviews to monitor sampling progress, production status, and client follow-ups.
Client Handling:
Directly manage key accounts and support the team in handling secondary clients.
Review all client communications for accuracy, completeness, and timely response.
Lead virtual/physical buyer meetings, presentations, and factory visits.
Sampling & Product Development:
Supervise the sampling calendar for all team members.
Approve samples internally before submission to buyers.
Coordinate with the design team to ensure innovative and commercially viable developments.
Production & TNA Monitoring:
Track production plans, T&A calendars, and order execution across team accounts.
Escalate potential delays and provide solutions to avoid missed deadlines.
Ensure follow-through from order receipt to final dispatch.
Quality & Compliance:
Monitor quality standards and ensure that buyer compliance requirements are met.
Coordinate with QA/QC teams for inline and final inspections.
Reporting & Coordination:
Maintain overview dashboards for sampling, costing, order status, and client feedback.
Liaison with packaging, logistics, and documentation teams to ensure timely shipments.
Training & Development:
Identify training needs within the team and facilitate skill development.
Ensure that team members are aligned with latest market trends, costing techniques, and client protocols.
Job Types: Full-time, Permanent
Pay: From
20,000.00 per month
Work Location: In person
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