Manage end-to-end accounts receivable (AR) process for assigned customers.
Ensure timely collection of outstanding invoices by regular follow-ups and customer visits.
Build and maintain strong relationships with customers to resolve billing and payment issues.
Monitor and track customer accounts to identify overdue payments and escalate as needed.
Reconcile customer accounts and resolve disputes in coordination with internal teams (Sales, Dispatch, Commercial).
Record and update collection status in SAP and maintain accurate AR reports.
Prepare weekly/monthly AR dashboards and collection status in MS Excel for management review.
Support month-end closing activities related to AR.
Ensure compliance with company policies and statutory requirements in AR & collection activities.
Key Requirements:
Graduate in Commerce/Finance (MBA Finance preferred).
8-12 years of relevant experience in Accounts Receivable & Collections, preferably in a manufacturing industry.
Hands-on experience with
SAP
(FI/SD module) is mandatory.
Strong
MS Excel skills
(VLOOKUP, Pivot Tables, MIS reporting).
Excellent communication, negotiation, and interpersonal skills.
Ability to independently handle customers and resolve disputes.
Willingness to travel extensively (15-20 days/month) for customer interactions.
High level of ownership, self-motivation, and result orientation.
Key Competencies:
Customer relationship management
Problem-solving & negotiation skills
Attention to detail and accuracy
Ability to work independently under pressure
* Professional conduct and integrity
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