Job Description

:

for Process Automation - India Mission: Foxboro Automation is a field involves creating and applying technologies that control or monitor production and delivery. There are automation opportunities in both product- and service-oriented base. Schneider Electric is seeking a Customer Success Process Automation for CS&Q agent for the who will be responsible for solving customer technical issues. Assist all our customers in reaching higher profit by making the best use of SE technology. Deliver technical support and services at Advanced level in Process Automation system. Be a trusted advisor, provide prompt and trusted resolutions during presales and aftersales cycle time of applying Schneider Electric product and solutions to the customer's project. Key Responsibilities: ₹ End to end resolution of the technical requests from customer on Troubleshooting, Application assistance, Product installation, technical characteristics, technical complaints etc within fixed timeframe. ? Resolve any unexpected technical difficulties and other problems that are raised. ? Effective communication at all levels with the ability to maintain customer relationships, develop pragmatic solutions and solve problems. ? Understand, evaluate and reproduce received technical queries in laboratory to determine the root causes of the problem and convey the validated solution to customer. ? The ability to perform complex system tests. ? Creative thinking and detail-oriented knowledge on Networking System. ? ? ? Equipment (Modules) troubleshooting skills. Configuration Management Knowledge on Foxboro DCS/TRICONEX (Installing Software's/Hardware's). Process Identification and Mapping the Issues (Identifying the logical errors).
Qualifications:

BE/ Btech
About Our Company:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.


IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.


We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.


Become an IMPACT Maker with Schneider Electric - apply today!


EUR36 billion global revenue

+13% organic growth

150 000+ employees in 100+ countries

#1 on the Global 100 World's most sustainable corporations



You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here



Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.