Dispatcher

Year    PB, IN, India

Job Description

Join a growing Canada-based trucking company! We're looking for a dedicated, detail-oriented, and strong English communicator to join our dynamic team.

If you're ready for a

rewarding and fast-paced career

, this role is for you!

Position Overview



As a Dispatcher in our Tracking & Tracing department, you'll be responsible for coordinating with drivers and customers to ensure timely delivery of shipments. You'll track fleet movements, resolve delivery issues, and handle communication across departments to support high service levels--especially during evening hours.

Key Responsibilities



Answer emergency and non-emergency calls and log important information Track and trace fleet movements; monitor on-time delivery and report discrepancies Communicate with drivers to provide instructions and gather updates Call and email customers with delivery updates or issue resolutions Coordinate with internal teams to address service delays or problems Prioritize tasks based on urgency and manage schedules accordingly Handle all driver satellite messages, emails, and calls Report and document driver, planning, and customer issues to relevant teams Prepare and submit customs paperwork to brokers Follow up with brokers to ensure timely customs clearance Arrange repairs and service for in-transit truck breakdowns

Qualifications



Strong verbal and written English communication skills Minimum 6 months in dispatch, planning, or logistics preferred 1+ year of customer service experience (International BPO is a plus) Post-secondary graduate (minimum) Strong problem-solving and critical thinking skills Detail-oriented, organized, and a team player
ITS A NIGHT SHIFT

Job Types: Full-time, Permanent

Pay: ₹19,000.00 - ₹25,000.00 per month

Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4424785
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    PB, IN, India
  • Education
    Not mentioned
  • Experience
    Year