_Shift timing depends on availability and business needs
_*)
Job Summary:
We are seeking a proactive and dependable Dispatcher to join our logistics and operations team supporting a North America-based transportation company. The ideal candidate will be responsible for coordinating with drivers for load pick-up and delivery, communicating with brokers and companies for freight, handling breakdowns or issues during transit, and ensuring smooth and efficient operations through active team collaboration.
Key Responsibilities:
Coordinate daily freight pick-ups and deliveries with drivers.
Monitor driver locations, routes, and load status through dispatch software.
Communicate with brokers, shippers, and freight companies to secure and confirm loads.
Address and resolve driver issues promptly, including breakdowns or delays.
Maintain real-time tracking and provide updates to stakeholders.
Collaborate closely with internal dispatch and operations teams to ensure smooth workflow.
Maintain accurate and up-to-date dispatch logs and reports.
Ensure compliance with transportation regulations and safety standards.
Respond to urgent situations, reschedule or reroute loads as necessary.
Assist in maintaining positive relationships with clients, drivers, and vendors.
Qualifications & Skills:
Previous experience in transportation or logistics dispatch (preferred but not mandatory).
Excellent communication skills (written and verbal).
Ability to multitask and work in a fast-paced environment.
Strong problem-solving and decision-making skills.
Quick learner with a proactive and positive attitude.
Familiarity with dispatching software, GPS tracking, and MS Office tools is a plus.
Willingness to work flexible shifts as per operational requirements.
Strong team player with attention to detail.
What We Offer:
Competitive salary package.
Opportunity to work with an experienced and growing logistics team.
Training and onboarding support.
Career advancement opportunities.
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?30,000.00 per month
Benefits:
Paid sick time
Ability to commute/relocate:
Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Dispatching: 1 year (Required)
Language:
English (Required)
Shift availability:
Night Shift (Required)
Overnight Shift (Required)
Work Location: In person
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