Job Description

Key Responsibilities

Order Fulfillment:

Overseeing the end-to-end process of picking, packing, and dispatching orders within the given timeframes (TAT - Turnaround Time).

Logistics Coordination:

Arranging transportation and coordinating with various courier partners (e.g., Blue Dart, DTDC) to ensure timely shipments.

Inventory Management:

Checking stock levels, anticipating delivery requirements, and maintaining accurate inventory records across all sales platforms.

Documentation and Data Entry:

Preparing necessary shipping documents, generating manifests and dispatch labels, and maintaining logs of all calls and activities in a computer system.

Problem Resolution:

Addressing problems, such as shipping delays, damaged inventory claims, or RTOs (Return to Origin), by working with supervisors, carriers, and customer service teams.

Communication:

Acting as a point of contact for field units (drivers/delivery personnel) and keeping customers informed about order status, shipment dates, and methods.

Required Skills and Qualifications

Experience:

Prior experience in e-commerce operations, logistics, or a similar dispatch role is often a must.

Technical Proficiency:

Familiarity with e-commerce platforms (like Shopify, Amazon Seller Central, Flipkart Seller Hub), order management systems, and inventory management software.

Organizational Skills:

Outstanding organizational and multitasking abilities to manage a high volume of orders and schedules in a fast-paced environment.

Communication:

Excellent communication skills, both written and verbal, for coordinating with internal teams, external partners, and customers.

Problem-Solving:

Sound judgment and critical thinking skills to quickly resolve issues and prioritize tasks.

hrcorporate@betasyshealth.com

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Work Location: In person