Job Description

Key Responsibilities of a Dispatcher:

Communication:

Receiving and transmitting information via phone, radio, or other communication systems.

Coordination:

Managing schedules, routing, and dispatching resources to appropriate locations.

Problem-solving:

Addressing urgent issues, resolving conflicts, and providing solutions.

Record-keeping:

Maintaining accurate logs, tracking locations, and updating information using software and databases.

Customer service:

Interacting with customers, providing updates, and ensuring customer satisfaction.

Industries Dispatchers Work In:

Emergency Services:

Coordinating ambulances, police, and fire departments.

Transportation and Logistics:

Managing delivery schedules, routes, and vehicle locations.

Field Services:

Dispatching technicians for maintenance, repairs, or installations.

Utilities:

Managing service requests and coordinating repair crews.

Essential Skills for Dispatchers:

Communication:

Strong verbal and written communication skills.

Multitasking:

Managing multiple tasks and prioritizing effectively.

Problem-solving:

Analyzing situations and finding solutions quickly.

Decision-making:

Making sound decisions under pressure.

Technical skills:

Proficiency in using dispatching software, mapping tools, and communication systems.

Job Type: Full-time

Pay: ₹14,000.00 - ₹15,000.00 per month

Work Location: In person