Job Description

A Dispatch Supervisor is a crucial role in logistics and supply chain management, responsible for the efficient and timely coordination of goods and services. They oversee the daily operations of a dispatch department, ensuring that deliveries and shipments are scheduled, tracked, and completed accurately.

Key Responsibilities

Operational Management:

Plan and manage the daily dispatch operations, including scheduling routes and assigning drivers or carriers.

Team Leadership:

Supervise, train, and manage dispatch staff and drivers. Ensure all team members adhere to company policies and safety regulations.

Logistics Coordination:

Coordinate with warehouse teams, suppliers, and customers to ensure smooth and timely delivery of products.

Problem-Solving:

Address and resolve any issues that arise during the dispatch process, such as delivery delays, vehicle breakdowns, or customer complaints.

Documentation and Tracking:

Maintain accurate records of all dispatch activities, shipments, and delivery times. Use logistics software to track goods and provide real-time updates.

Performance Monitoring:

Analyze dispatch data to identify areas for improvement and implement strategies to increase efficiency and reduce costs.
Required Skills and Qualifications

A bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is often preferred. Proven experience in a dispatch or logistics role, with a strong understanding of transportation and warehousing procedures. Excellent leadership, communication, and organizational skills. Proficiency in logistics and dispatch software. Strong problem-solving abilities and the capacity to work well under pressure.
Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Provident Fund
Work Location: In person