Job Description

We are seeking a

highly analytical and detail-oriented

Assistant Manager - Sales Operations to optimize and streamline our

end-to-end order processing

across multiple sales channels, including the company website, Amazon, and dealer networks. This role is crucial in

analyzing sales data, reducing costs, improving operational efficiency, and negotiating better pricing and vendor terms.

Analyze order processing workflows to identify inefficiencies and implement productivity measures. Negotiate pricing with logistics partners and set up shipping rules to optimize expenses. Monitor sales trends and inventory movement to minimize overstock and stockouts. Identify opportunities for automation and process improvements in order management and inventory tracking. Manage

website domestic/ international and dealer

orders ensuring seamless processing and fulfillment. Oversee

dealer order processing

, including

Proforma Invoice (PI) verification

and order tracking.

Streamline marketplace order processing (Amazon, Flipkart, Qcommerce)

ensuring cost-effective shipping while improving performance metrics on seller scorecard. Implement

best practices for packing and shipping

to reduce damage and return rates.

Monitor and report on shipment status trends

(Delivered, Exception, Returns, Cancellations). Track & support

return, cancellation, repair & replacements

ensuring timely resolution and minimal revenue loss.

Requirements:

Proven experience in

e-commerce operations, order processing, and supply chain management

(Amazon, Shopify, or similar platforms). Strong analytical skills with

experience in cost-cutting, process optimization, and pricing negotiations

. Proficiency in

Excel/Google Sheets

for

data analysis and order tracking

. In-depth knowledge of

logistics, shipping, and inventory management

. Detail-oriented mindset with

strong problem-solving skills

. Excellent communication skills for

vendor negotiations and customer support

.

Preferred Skills:

Experience with E-commerce, Quick commerce, marketplace processes.

Familiarity with

logistics platforms (Blue Dart, Easy Ship, etc.)

. Ability to multitask and work in a fast-paced environment.

Qualification:

BBA / MBA in Operations

Job Types: Full-time, Permanent

Pay: ?500,000.00 - ?600,000.00 per year

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Work Location: In person