Job Description

A Dispatch In-charge, often called a Dispatch Supervisor or Manager, is responsible for overseeing and coordinating the dispatch of goods, services, or personnel. Their duties include managing the day-to-day operations of the dispatch department, ensuring timely and accurate deliveries, resolving issues, and optimizing dispatch processes. They also often supervise dispatch staff, providing guidance, training, and performance evaluations.
Here's a more detailed breakdown of the role:
Key Responsibilities:
Managing Dispatch Operations:
Overseeing the overall flow of dispatch activities, including assigning routes, scheduling deliveries, and monitoring progress.
Ensuring Timely Delivery:
Coordinating with drivers, logistics providers, and other relevant parties to ensure goods or services are delivered on time and efficiently.
Problem Solving:
Addressing any issues or discrepancies that arise during the dispatch process, such as delays, damaged goods, or customer complaints.
Supervising Staff:
Leading, training, and evaluating dispatchers or other team members, fostering a positive and productive work environment.
Maintaining Records:
Keeping accurate records of dispatch activities, including delivery details, driver logs, and inventory information.
Optimizing Processes:
Identifying areas for improvement in dispatch operations, implementing new technologies or strategies to enhance efficiency and customer satisfaction.
Communicating Effectively:
Maintaining clear and timely communication with drivers, customers, and other stakeholders.
Skills and Qualifications:
Leadership and Management:
Ability to motivate and guide a team, delegate tasks effectively, and resolve conflicts.
Communication Skills:
Excellent verbal and written communication skills to interact with drivers, customers, and other team members.
Problem-Solving Abilities:
Ability to analyze situations, identify solutions, and make informed decisions under pressure.
Organizational Skills:
Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
Knowledge of Logistics:
Understanding of transportation regulations, routing procedures, and inventory management.
Technical Proficiency:
Familiarity with dispatch software, mapping tools, and other relevant technologies.
In essence, a Dispatch In-charge plays a critical role in ensuring the smooth and efficient operation of a dispatch department, contributing to overall business success.
JOB APPLY
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - NAMRATA
Number - 9109999660
Mail id - namrata@vinayakjob.com