Job Description

DISPATCH EXECUTIVE ROLE

Job Summary:

We are seeking an experienced and organized

Dispatch Executive

to lead and manage outbound logistics, dispatch operations, and last-mile coordination. The ideal candidate should have

2-4 years of relevant experience

, with strong knowledge of

e-commerce dispatch processes

, logistics planning, and

team management

.

This role involves coordinating daily dispatch activities, reducing logistics costs, handling RTOs, and working on dashboards of major e-commerce platforms. The candidate will also be responsible for tracking shipments, optimizing delivery routes, and overseeing dispatch manpower on the floor.

Key Responsibilities:

1. Dispatch & Outbound Logistics Operations

Plan and manage daily dispatches based on merchant timelines and priority orders. Execute and monitor outbound shipments, ensuring timely deliveries. Maintain dispatch documentation including invoices, manifests, and trip details. Create and manage trip manager logs -- from "ready to dispatch" to "out for delivery."

2. E-commerce & Dashboard Management

Handle dispatch activities across platforms like

Amazon, Flipkart, Myntra

, and others. Work on tools such as

Unicommerce, Nimbus, Shiprocket, Picker

, and others. Manage D2C dispatch operations through brand websites and platforms.

3. Route & Vehicle Planning

Design economical and optimized delivery routes. Assign delivery vehicles and ensure accurate paperwork and loading activities. Maintain minimal logistics costs while ensuring delivery efficiency.

4. Return (RTO) & COD Management

Track and manage all

RTO (Return to Origin)

shipments. Oversee COD orders and handle settled cash flow transactions. Coordinate reverse logistics in case of customer returns.

5. Shop Floor & Team Supervision

Supervise daily floor operations and maintain shop floor discipline. Lead a team of

30-40 casual workers and 4 supervisors

. Allocate tasks, optimize manpower usage, and maintain productivity standards.

6. Coordination & Reporting

Liaise with production and operations teams for finished goods dispatch. Generate and submit

daily dispatch, order status, and RTO reports

. Coordinate with vendors on delivery issues and customer complaints in collaboration with quality teams.

Qualifications & Experience:

2-4 years

of experience in dispatch/logistics, preferably in an e-commerce environment. Must have handled a team in previous roles. Familiarity with

Amazon, Myntra, Flipkart dashboards

and e-commerce order workflows. Knowledge of

OMS/WMS systems

, logistics software, and D2C order management. Bachelor's degree preferred; minimum education: 12th pass.

Key Skills & Competencies:

Strong understanding of logistics, shipping, and delivery planning Leadership and team supervision Good communication and coordination skills Problem-solving and quick decision-making Proficiency in

Microsoft Excel, Word, Outlook

, and warehouse tools Attention to detail and process-oriented mindset

Note

: This position is open

only to male candidates aged 21-30 years

.

Interested candidates can apply directly on talent@sneakare.com

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Application Question(s):

Do you have knowledge of excel?
Experience:

Dispatch executive: 1 year (Preferred)
Work Location: In person