Plan and coordinate daily dispatch operations to meet customer requirements and deadlines.
Communicate with transportation providers to ensure timely and cost-effective delivery of goods.
Monitor transportation and address any issues or delays proactively.
Ensure all dispatch activities comply with company policies and procedures.
Liaise with transportation providers, logistics companies, and freight forwarders to arrange for the timely pickup and delivery of finished products to customers.
Order Processing
Receive and process customer orders, ensuring accuracy and completeness.
Coordinate with purchase, sales, production, and warehouse teams to fulfil orders promptly.
Prepare necessary documentation, including invoices, delivery notes, and dispatch instructions.
Inventory Management
Monitor inventory levels to ensure sufficient stock availability for dispatch.
Coordinate with the warehouse team to manage stock movement.
Ensure proper handling and storage of products to prevent damage and ensure product quality.
Conduct periodic stock checks and reconcile discrepancies as needed.
Quality Assurance
Inspect goods before dispatch to ensure they meet quality standards.
Address any quality issues or concerns promptly and appropriately.
Customer Service
Communicate with customers regarding order status, delivery schedules, and any delivery issues or delays.
Handle customer inquiries and complaints professionally and promptly
Reporting
Maintain accurate records of dispatch activities, including purchase order status and delivery status.
Provide timely updates on shipment status, delivery schedules, and any logistics-related issues.
Education
Bachelor's degree in Business Administration, or a related field.
Who Can Apply
0-2 years of experience in dispatch or logistics.
Perks and Benefits
Paid Leaves
Job Type: Full-time
Pay: Up to ₹20,000.00 per month
Work Location: In person
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