Job Description

Job Title: DISPATCH - Executive

Location:

Attibele, Bangalore

Type:

Full-time

About Us:

We are a leading glass processing company with facilities in Bangalore and Kerala with more than 20 years

Key Responsibilities:

Receiving and Processing Orders:

Taking customer orders, confirming details, and inputting them into the dispatch system.

Dispatching and Scheduling:

Assigning drivers and vehicles to deliveries based on order details, delivery time, and route optimization.

Monitoring and Tracking:

Tracking the progress of deliveries using GPS or other monitoring systems and updating drivers on any changes or delays.

Addressing Issues:

Resolving problems during delivery, such as traffic delays or unexpected issues, and providing solutions to customers or drivers.

Communication:

Maintaining clear and effective communication with drivers, customers, and other departments, providing updates, and addressing inquiries.

Record Keeping:

Maintaining accurate records of deliveries, driver information, and vehicle maintenance.

Inventory Management:

Checking inventory levels, anticipating delivery requirements, and ensuring sufficient stock for deliveries.

Compliance:

Ensuring that deliveries comply with company policies, regulations, and legal requirements.

Additional Responsibilities:

Managing Subordinate Staff:

Supervise dispatch team members, provide training, and ensure efficient operations.

Maintaining Business Relationships:

Building and maintaining strong relationships with customers, suppliers, and other stakeholders.

Data Entry and Reporting:

Entering data into computer systems, preparing reports, and analyzing delivery performance.

Problem Solving:

Addressing problems and challenges proactively, identifying solutions, and implementing improvements.

Qualifications & Skills:

Any Bachelor's degree or equivalent Experience. Proven experience (5+ years) Strong knowledge of Dispatch Reporting areas Excellent interpersonal skills with the ability to lead and manage teams. Ability to multitask, prioritize, and work efficiently in a fast-paced environment. Willingness to travel as required.
Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

Day shift
Work Location: In person