Job Description

1. Order Management

Receive customer orders (phone/WhatsApp/mail) and record details such as mix, quantity, site address, pouring time, and special instructions. Coordinate with sales and plant in-charge to schedule deliveries. Verify customer credit limit or approval before confirming the order.

2. Vehicle & Transit Mixer Scheduling

Plan daily dispatch schedule by allocating transit mixers (TM) based on route, load capacity, and traffic conditions. Ensure timely departure of vehicles from the plant. Monitor vehicle movement using GPS/driver follow-up.

3. Coordination With Plant Operations

Coordinate with batching plant operator to ensure correct mix design, proper loading sequence, and continuous supply as per site requirement. Inform plant team about urgent orders, delays, or changes in customer requirements.

4. Driver & Site Coordination

Assign drivers to vehicles ensuring shift availability. Brief drivers on route, site conditions, and safety instructions. Maintain communication between drivers and site engineers for smooth unloading.

5. Delivery Tracking & Control

Track each delivery from loading to unloading. Update delays due to traffic, site readiness, breakdowns, or other issues. Ensure turnaround time (TAT) is maintained for each TM.

6. Documentation & Record Keeping

Prepare delivery challans, weighbridge slips, batch tickets, and gate passes. Maintain logbooks for dispatch timing, vehicle return time, and fuel consumption. Update daily dispatch register and MIS reports.

7. Customer Communication & Handling

Inform customers about dispatch schedules, expected delivery time, and delays. Handle site issues such as quantity changes, waiting, cube sample requirements, etc. Maintain good relationships with contractors, site engineers, and clients.

8. Quality & Safety Compliance

Ensure loaded concrete meets required mix and slump as per specification. Follow safety protocols while loading/unloading. Report any concerns related to quality or safety immediately.

9. Problem Solving & Issue Resolution

Handle breakdowns, traffic issues, last-minute order changes, and site delays. Coordinate with maintenance team for timely repair of transit mixers. Manage urgent or priority orders efficiently.

10. Reporting & Coordination With Management

Share daily dispatch summary (DTS) with the plant in-charge and management. Provide data for billing, reconciliation, and production planning. Support sales and accounts with dispatch-related information.
Job Types: Full-time, Fresher

Pay: ?10,327.16 - ?22,906.44 per month

Benefits:

Food provided Paid sick time Provident Fund
Work Location: In person