Job Description

Key Responsibilities:

Coordinate Dispatch Activities:

Assign and dispatch vehicles, drivers, or units (e.g., police, ambulance, or delivery trucks) according to schedules and priorities.

Monitor Movements:

Track vehicles or personnel using GPS systems or dispatch software to ensure timely arrivals and deliveries.

Communication Hub:

Maintain constant communication with drivers, field personnel, or emergency responders via radio, phone, or messaging systems.

Record Keeping:

Document dispatch details including time logs, locations, delays, and incidents.

Handle Emergencies:

Respond quickly to unexpected issues like accidents, breakdowns, or delays, rerouting as needed.

Customer Service:

Communicate with customers or clients to provide updates and resolve complaints or inquiries.

Compliance and Safety:

Ensure all dispatch activities follow company policies, legal regulations, and safety standards.

Skills & Qualifications:

Strong organizational and multitasking abilities Excellent communication and interpersonal skills Ability to work under pressure and make quick decisions Proficiency in dispatch software, GPS systems, and basic computer tools (Excel, email, etc.) Knowledge of geography, routes, and traffic patterns Basic problem-solving and conflict-resolution skills
Job Types: Full-time, Permanent, Fresher, Internship

Schedule:

Day shift
Work Location: In person