Job Description

Job Title

: Dispatch Executive

Department

: Logistics / Operations

Reports To

: Dispatch Manager / Operations Head

Location

: [RAIPUR]

Job Type

: Full-Time

Job Summary

We are looking for a

Dispatch Executive

to oversee and manage the timely and efficient dispatch of goods, vehicles, or services. The role requires strong coordination, planning, and communication skills to ensure smooth execution of dispatch operations and customer satisfaction.

Key Responsibilities

Plan and schedule dispatch activities based on delivery orders and operational requirements. Coordinate with warehouse, logistics, and transport teams to ensure timely dispatch and delivery of goods. Allocate vehicles and drivers based on route efficiency and shipment priority. Maintain accurate records of dispatches, vehicle logs, driver reports, and delivery confirmations. Track and monitor real-time movement of vehicles to avoid delays and address any route issues. Communicate with customers to provide updates on delivery schedules, delays, or rescheduling. Handle and resolve customer or driver queries related to dispatch or delivery. Ensure compliance with company policies, transport laws, and safety regulations. Report daily dispatch status to the operations/dispatch manager. Optimize routes and delivery processes to improve efficiency and reduce costs.

Qualifications

Bachelor's degree or diploma in Logistics, Supply Chain, Business Administration, or a related field. 1-3 years of experience in dispatch, logistics coordination, or transport operations. Knowledge of logistics software and dispatch tools (e.g., TMS, GPS tracking systems). Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Ability to multitask, work under pressure, and solve problems quickly. Basic knowledge of transportation laws, documentation, and compliance standards.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person