Job Description

Job Title: Transportation Dispatch Coordinator - US & Canada (Fleet Tracking & Tracing)

Job Summary

We are seeking an experienced US/Canada Trucking

Transportation Dispatch Coordinator

to oversee daily fleet operations, optimize driver routes, and ensure on-time deliveries. This role focuses on

real-time tracking, driver coordination, and customer communication

--

not

freight brokerage or load booking.

Key Responsibilities

?

Dispatch & Route Management

Assign loads and dispatch

company drivers

(not brokers/carriers). Monitor driver progress using

GPS tracking

. Adjust routes in real-time for delays, weather, or traffic.
?

Customer & Driver Communication

Provide

live updates

to customers on delivery status. Resolve delays, breakdowns, or service issues

proactively

. Maintain professional communication with drivers via

ELD/radio/phone

.
?

Documentation & Compliance

Verify

Bills of Lading (BOLs), PODs and DVIRs

. Ensure FMCSA/DOT compliance (HOS, pre-trip checks). Maintain accurate logs in

TMS

.
?

Operational Support

Coordinate with warehouse/shipping teams for on-time pickups. Report maintenance issues to fleet managers.

Must-Have Qualifications

1+ year in truck dispatching (NOT brokerage)

. Experience with

ELD/GPS tracking tools

. Strong

problem-solving

skills for delays/detours. Proficient in

TMS software

and MS Office (Excel for logs). Knowledge of

FMCSA/DOT regulations

(U.S.) or

MTO/CPC rules

(Canada).

Nice-to-Have (Not Required)

Experience with

dedicated fleets

(e.g., dry van, reefer, flatbed). Familiarity with

cross-border (U.S./Canada) shipping docs

.

Work Environment

This is NOT a freight broker role

--no load booking or rate negotiation. Fast-paced,

24/7 operation

(night shifts required). Team-oriented with

direct driver/customer interaction

.
Job Type: Full-time

Pay: ?25,000.00 - ?28,000.00 per month

Application Question(s):

How many years of experience do you have in U.S. and Canada trucking dispatch (not freight brokerage)? How many years of experience do you have with real-time fleet tracking and tracing using ELD/GPS systems? Are you familiar with FMCSA (U.S.) and/or MTO (Canada) regulations, including Hours of Service (HOS) compliance?
Work Location: In person