Job Description

Job Title:

Disbursal Executive

Department:

Operations / Credit & Disbursement

Reports To:

Disbursal Manager / Operations Manager

Role Overview

The Disbursal Executive is responsible for managing end-to-end loan disbursement activities, ensuring accuracy, compliance, timely processing, and coordination between internal teams, partners, and customers.

Key Responsibilities1. Loan Processing & Disbursement

Review and verify loan files received from credit, sales, or underwriting teams. Ensure all required documents (KYC, income proofs, agreement, verification reports) are complete and compliant. Prepare disbursement packets and update details in the loan management system (LMS). Coordinate with the finance team for fund transfers (NEFT/RTGS/IMPS/cheque). Ensure disbursement is processed as per defined TAT.

2. Compliance & Documentation

Validate customer KYC as per regulatory guidelines. Check loan sanction conditions and ensure all are fulfilled before releasing funds. Maintain accurate records of disbursed files and transaction logs. Ensure adherence to company policies, audit standards, and RBI/NBFC guidelines (if applicable).

3. Coordination & Communication

Liaise with sales, credit, underwriting, legal, and accounts teams for smooth processing. Communicate with customers for missing documents or clarifications. Provide status updates to sales/partners on disbursement progress.

4. System & Reporting

Update disbursement details accurately in LMS/CRM/ERP tools. Generate daily/weekly/monthly disbursement reports. Maintain MIS related to disbursement volumes, errors, pending files, etc.

Key Skills & Competencies

Strong attention to detail and accuracy. Good understanding of loan documentation and financial products. Knowledge of KYC norms and compliance requirements. Proficiency in MS Excel and loan management systems. Good communication and coordination skills. Ability to work under pressure and meet TAT deadlines.

Qualifications & Experience

Education:

Graduate in Commerce/Business/Finance or related field.

Experience:

1-3 years in loan operations/disbursement (Banking/NBFC preferred).

Industry:

Home loans, personal loans, business loans, auto loans, or microfinance (as applicable).

Key Performance Indicators (KPIs)

Disbursement TAT adherence. Accuracy of documentation. Compliance error rate. Customer and partner satisfaction. Audit score and process adherence
Job Types: Full-time, Permanent

Pay: ?10,245.21 - ?36,535.47 per month

Work Location: In person