Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.



Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

This is a Director position in Global Financial Operations in Record to Report controllership, India, reporting to Vice President, IC&OpEx COE team.



The position is responsible for leading a large team managing diverse accounting processes like OpEx for non-technology BU's, colleague expense including AIA accruals, LTIA accruals etc., eliminating investment equity accounting and governance process. The incumbent will also be responsible for driving control & compliance agenda for inter-company and OpEx COE in addition to driving FinTech goal for global financial operations, specifically Falcon and associated system of records, to drive process transformation in collaboration with multiple stakeholders including GFO leadership, GFII, FRQA and Falcon product owners.



Whilst the primary focus of the role is to maintain financial integrity through robust controls in the manual accounting space, ensuring policy compliance and driving improvement and automation in manual processes, the incumbent is also required to demonstrate strong control mindset and drive meaningful and actionable data insights.


In this position, the incumbent will have an extensive engagement with varied business groups including finance and non-finance teams and would require good understanding of US GAAP requirements. The incumbent is required to maintain a qualitative control environment and partner to enhance governance around the existing accounting processes along with standardization.



The incumbent would manage a diverse team of accounting subject matter experts and is required to create, develop, train, motivate and communicate with diverse work force.

Minimum Qualifications

CA / CPA / ICWA / MBA with a minimum of 8 years of experience or a B.Com. with a minimum of 12 years of experience.

Desired Skills:

Must be a self-starter with ability to drive change and deliver results on multiple time sensitive projects. Understanding of the American Express financial accounting and business processes.
Strong understanding of American Express system of records (SOR) for AR, AP, Loyalty, and ability to build linkage with accounting & business processes. Exposure in Project Management lifecycle and associated governance. Transformational approach to Process efficiency and effectiveness. An eye for detail and an ability to set up, mistake proof and sustainable processes. Well-developed analytical skills with the ability to understand the linkages across processes. Ability to think strategically, innovatively and to pursue ideas with conviction. Ability to build strong relationships and influence others across business partners and colleagues at various levels in the company. Strong demonstration of customer engagement across multiple customer groups is a must. Strong people leader, self-motivator, driven and enthusiastic. Ability to handle a high-pressure environment, decision making in challenging situations. Demonstrate the ability to implement innovative solutions to drive E2E process efficiencies. Capability of thinking 'Outside The Box' with a view to increase productivity and significantly reduce cost of operations and implement initiatives towards automation / Standardization of processes.


We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.