Job Description

Job description

Some careers open more doors than others.

If you\xe2\x80\x99re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

If you\xe2\x80\x99re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.

This job profile provides an overview of the role but the description is not intended to be exhaustive.

Role Description:

The role will report to WCOO for S&SEA functionally and into the Heads of CMB and GB in entity.

Key accountabilities:

• As a member of the Executive Committee, the role is responsible for the execution of the WCOO strategy in the market and input on the operationalization of the business alongside managing cost, risk and controls, business continuity, and crisis management of the Entity.
• Accountable to the Regional WCOO and Heads of CMB and GB on the service quality of the WCOO pillars in the market, operating controls, ensuring agreed SLAs, priorities, KPIs with CMB and GB are met, and risks are mitigated.
• Effective oversight and governance over market transformation activities
• Provide constructive challenge to existing practices/proposed initiatives and generate new and innovative solutions to address complex issues facing the market.

Identify any market requirements which may impact country compliance with local regulatory requirements. Escalate with relevant stakeholders to address any conflicts. * Navigate evolving internal and regulatory standards and manage operational risk and conduct responsibilities effectively, including progress and remediation activities.

• Build and maintain strong relationships with key stakeholders across CMB and GB, as well as the wider organization, ensuring effective communication and collaboration on risk management issues.

The role holder should be will be a senior director within the business with experience across WCOO; be self-motivated, driven, strategic and have the ability to work well across both lines of business in market. The role holder should also be prepared to work in an agile and flexible way due to the pace of change which the business is experiencing.

Requirements

Knowledge & Experience

• Demonstrated GB/GF business knowledge, ideally with direct management experience. Must maintain and deploy sufficient subject matter expertise to support the different LoB deliveries that are part of any committed execution plan in market.
• Knowledge of WPB and DBS functionally, operationally and financially
• Thorough understanding of HSBC Group structures, values, behaviors, processes and objectives
• Outstanding relationship management, interpersonal, communication skills; the ability to negotiate and influence across matrixed Gb/GF stakeholders to manage toward one solution.
• Experience of operating in an environment of constantly changing priorities, challenging bureaucracy and staying true to the values and strategy of the Group.
• Strong knowledge and understanding of the external environment within the market - regulatory, political, competitor and economic.
• Ability to drive change forward with pace, whilst setting and managing realistic expectations, often requiring critical upfront challenge.
• Demonstrated experience in management and control of multiple complex global programmes/business transformation which have ambitious goals and high change requirements.
• Demonstrated knowledge of technology development and infrastructure and how this can be used to meet business needs.
• Outstanding prioritisation and control skills, with ability to critically review and acknowledge when and how to re-prioritize, mitigate or escalate across market and GB.
• Extensive organizational and planning skills in order to cope with multiple large-scale responsibilities.
• Well-developed knowledge of operational, non-financial risk and control framework management.
• Strong financial and accounting acumen.
• Ability to manage and mitigate operational risk effectively, balancing the growth agenda with managing risk.

Key attributes

\xc2\xb7 Broad and comprehensive understanding of concepts and principles within multiple disciplines or a fast changing discipline

\xc2\xb7 The role requires a sound understanding of a value unit / product / region / legal entity, alongside a good understanding of the industry and the challenges and changes in the sector.

\xc2\xb7 Management responsibilities for a sizeable team of professionals (including responsibility for budget, and planning)

\xc2\xb7 Covers a wide range of diverse activities that require complex judgements and solutions based on conceptual thought and strategic vision and analysis

\xc2\xb7 Is proactive in developing ideas, continuously searching for improvements in techniques which add value to the business and has full responsibility for implementation.

\xc2\xb7 Latitude to make decisions within the value unit / region / product / legal entity strategy guidelines. There is direction from the long-term business goals with few or no policies to direct how the role should work.

\xc2\xb7 Creates business plans for own teams and expected to contribute into value unit / region / product / legal entity strategy.

\xc2\xb7 Strong leadership, stakeholder management, resilience and influencing skills up to board-level executives, outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels; imperative to navigate local and regional stakeholders to achieve the required outcomes as defined by those LoB Heads.

\xc2\xb7 Exceptional interpersonal and management skills with experience in establishing and managing a wide range of projects, across multiple work stream teams and stakeholders of different levels, cultures, and operating models.

\xc2\xb7 Proven ability in developing and managing high performing teams with clear vision; focused on orchestrating the strategic change agenda and driving tangible customer outcomes.

Additional Information

\xc2\xb7 Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

Useful Link

Link to Careers Site: Click

You\xe2\x80\x99ll achieve more when you join HSBC.

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India

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