Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!
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We are seeking a highly skilled and experienced Sales and Operations Planning (S&OP) General Manager to join our dynamic team. The Manager will be responsible for leading the development and execution of the S&OP process to drive alignment between commercial, operations, finance, and other key stakeholders. This role requires a subject matter expert in S&OP planning, strong leadership, analytical, and communication skills, as well as the ability to collaborate effectively across departments to drive strategy, planning, supply chain optimization, driving innovation, cost reduction, and quality and service improvements in all regions around the world to maximize business performance.
Your Role:

• Strategic thinking: Develop the S&OP vision, strategy and a roadmap based on best-in-class benchmarking within and outside the industry
• S&OP Leadership: Lead the development, implementation, and continuous improvement of globally harmonized S&OP process to ensure alignment of demand, supply, and financial plans.
• Cross-functional Collaboration: Collaborate closely with sales, marketing, finance, production, procurement, and other key stakeholders to gather input, resolve conflicts, and drive consensus in the S&OP process.
• Demand Planning: Oversee demand planning process, including forecasting, analysis of sales trends, and demand shaping strategies to optimize inventory levels and customer satisfaction.
• Supply Planning: Manage the supply planning process, including distribution planning, inventory management, and procurement strategies to meet demand while optimizing cost and working capital
• Financial Integration: Partner with finance teams to integrate financial planning and analysis into the S&OP process, ensuring alignment of operational plans with financial goals and objectives.
• Performance Metrics: Define and track key performance metrics (KPIs) to measure the effectiveness of the S&OP process and drive continuous improvement initiatives.
• Risk Management: Identify risks and opportunities in the supply chain, such as capacity constraints, supplier disruptions, and market fluctuations, and develop mitigation strategies to minimize impact on business performance.
• Stakeholder Communication: Communicate S&OP plans, performance, and recommendations to executive leadership and other stakeholders, providing insights and recommendations to support decision-making.
• Team Development: Provide mentoring and guidance to a team of S&OP professionals, to build expertise and enhance capabilities within the organization.
• Change Management: Drive organizational change initiatives related to process improvements, technology implementations, and cultural shifts to support the evolution of the S&OP function.

What you bring to the role:

• Four-year college degree in Business, Engineering, Supply Chain Management, Operations Research, (or additional relevant experience in a related field); master's degree preferred.
• 15+ years of experience including a minimum of 5 years in supply chain management, and team leadership roles with a focus on S&OP
• Deep understanding and experience in network design, demand forecasting, inventory planning and optimization, replenishment functions for high SKU count, large/multi-tiered DC network environments - B2B/B2C experience in technology industry highly preferred
• Proven experience with ERP (E.g, SAP, Oracle) and SC Planning tools (E.g., Kinaxis, Blue Yonder, Anaplan) - Implementation experience highly preferred
• Sales & Operations Planning (S&OP) Process Design & Implementation experience is highly desired.
• Strong understanding of end-to-end supply chain operations and financial/business acumen.
• Experience developing and/or supporting category strategy - including product assortment optimization, lifecycle management, and fulfilment model selection.
• Possesses a highly specialized level of technical expertise or business acumen. Extensive breadth and depth of knowledge arrived through exposure to emerging technical advancements or complex business situations.
• Excellent analytical and problem-solving skills, with the ability to analyze complex data sets, identify trends, and develop actionable insights and recommendations.
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organization.
• Charged with maintaining highest knowledge of relevant technologies, emerging business/ industry trends, competitive technical direction and product direction. Provide broad architectural design into company products, policies and procedures.
• Knowledge and experience in applying data science, AI/ML technologies in driving automation of planning processes
• Proven ability to thrive in a fast-paced, dynamic environment, with the flexibility to adapt to changing priorities and requirements.
• Consistent track record of delivering results.
• Demonstrated ability to overcome obstacles in executing complex, multifunctional scoped projects.
• Continuous improvement mindset with validated experience to demonstrate success and impact.

Position may require occasional travel.

Skills Required