Job Description

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Strategic Project Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
OVERVIEW
Were looking for experienced senior project management leaders to join Mastercards global Open Banking PMO, helping us build innovative solutions to solve problems affecting our customers, their consumers and the market as a whole.
In this role, youll drive the end-to-end execution of strategic business initiatives and global product solutions from ideation and design through go-to-market delivery for key Mastercard customers. Youll work across a variety of functional teams including product, engineering, sales, legal, compliance and customer delivery to build comprehensive and achievable project plans highlighting key milestones and dependencies. Youll manage the execution and delivery of all tasks required to achieve project success, identifying and mitigating risks and providing meaningful status reporting to internal and external stakeholders at all levels. Join the team that is leading the charge to bring creative solutions in open banking to market with quality, efficiency, collaborative energy and an eye on the future of our industry.
Role

• Lead, coach, and develop a team of individual contributors and first-level managers who are driving strategic initiatives; mentor junior team members, resolve escalations, and foster a culture of growth and development within the PMO.
• Manage regional and global portfolios with independence and lean into ambiguity to create clarity of scope and key deliverables; decompose complex initiatives into simple, straight-forward solutions by assessing business and technical trade-offs while working cross-functionally to deliver key product, technical and client-driven solutions to market.
• Facilitate timely decisions with internal and external stakeholders, resolving roadblocks and creating urgency to meet organizational priorities.
• Plan, track and drive all phases of the product/software development lifecycle for strategic business, operational and technical initiatives from ideation through market delivery, ensuring objectives, goals, and commitments are met to deliver the intended business value
• Monitor and analyze organizational KPIs, identify operational friction, and implement solutions to drive continuous improvement and deliver business value.
• Build strong internal relationships with key stakeholders, influencing executive leadership and collaborating across functions to ensure successful project delivery and alignment with business goals.

All About You

• Lead organization-wide portfolios independently, delivering end-to-end product solutions with a focus on the latest technologies and potential risks.
• Demonstrate strong analytical, planning, and organizational skills, with expertise in problem definition and resolution in complex projects.
• Apply both Agile and traditional project management principles to tailor solutions based on project needs and business environments.
• Build and maintain stakeholder trust, effectively communicating with both business and IT leaders, including executives.
• Manage challenging personalities and resolve conflicts to ensure a healthy, productive team environment.
• Thrive in fast-paced environments, handling multiple projects without compromising quality, while providing credible leadership and assessing risks.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercards security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercards guidelines.