Job Description

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Software Engineering
Summary
Lead Mastercard's Account Level Management (ALM) platform engineering teams to deliver secure, scalable, and innovative solutions that enable issuers to manage account level economics, rewards, and product migrations without disrupting the cardholder experience.
Overview
ALM powers strategies such as Enhanced Value, Product Graduation Plus, and High Value, providing issuers with flexibility and insights to optimize portfolio performance. The platform integrates with authorization and clearing flows at global scale, requiring high availability, resilience, and security.
We are seeking a hands on Director of Software Engineering to lead multiple teams, drive architectural modernization, and foster a culture of innovation and operational excellence.
Role

• Define and execute the multi-quarter engineering roadmap for ALM services and UI experiences.
• Lead delivery of distributed, event-driven systems using Java/Spring Boot, Axon, and Kafka.
• Drive adoption of cloud native tooling (Kubernetes, PCF) and modern engineering practices (CI/CD, automated testing, observability).
• Champion agile methodologies at scale and continuous improvement.
• Build and mentor high-performing engineering managers and senior ICs.
• Promote AI-assisted development tools (e.g., GitHub Copilot) to enhance productivity and quality.
• Ensure operational excellence: SLIs/SLOs, incident response, capacity planning, and risk management.
• Partner with Product, BizOps, and Architecture teams to deliver business outcomes.

All About You
Must have

• 10+ years in software engineering, including 5+ years leading managers and senior engineers.
• Expertise in Java/Spring Boot, Axon Framework/Kafka, and cloud native platforms (Kubernetes, PCF).
• Strong experience with agile delivery and scaling frameworks (Scrum, SAFe).
• Proven success building and leading high-performing, inclusive teams.
• Demonstrated experience running large, highly performant platforms at global scale, ensuring reliability, resiliency, and cost efficiency.
• Hands on experience with AI powered developer tools (e.g., GitHub Copilot).
• Excellent communication and stakeholder management skills.

Nice to have

• Payments or regulated industry experience.
• Familiarity with authorization/clearing flows and issuer/acquirer ecosystems.
• Knowledge of mainframe or large RDBMS (DB2/Oracle) modernization.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required