Roles and Responsibilities : - Proactively drive client servicing and relations.- Own your book of clients and identify areas for on-site improvements in site structure, internal linking, and content to increase the visibility of client sites- Be the customer\'s voice in the SEO team.- Critically examine execution of Projects & troubleshoot problems on the go.- Lead client review meetings & ensure customer delight.- Map customer expectations at high level & evolve SEO practices to ensure customer delight.- Ensure client retention.- Ensure timely execution of projects. - Keep communication channels open between client, team members and Business Development team.- Help the Business development team in sales by going on calls and understanding the customer\'s needs and creating a project plan. - Own client status calls and communication regarding SEO and effectively communicate ongoing efforts to clientTechnical Requirements : - A minimum of 5 years of Client & Team Management experience in the Digital Marketing arena. - Sound experience of managing multiple projects in the agency/client relationship model.- Strong data analytics skills to find actionable insights from the data - Strong understanding of Internet Marketing principles. - Extremely strong verbal and written communication skills. - Have very strong SEO experience and a strong understanding of SEO fundamentals. - Someone who can define clear experiments and is good at documentation.- Expert in Google analytics and Google Search Console and very good with excel and Google sheets.- Knowledge of screaming frog, ahrefs, SEMRUSH.- Is very research oriented and have laser focus to get the results (ref:updazz.com)
updazz .com
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