Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual\xe2\x80\x99s passions, growth, wellbeing and belonging. We\xe2\x80\x99re a technology company that leads with our humanity\xe2\x80\x94driving our business priorities alongside meaningful social, community, and societal impact. Achieve your ideal career at the forefront of innovation with Ciena. We know the importance of life outside of work, which is why our employees enjoy flexible paid time off and the freedom of working remotely. Ciena empowers our teams with competitive salaries and incentives, community volunteer programs, professional development resources, and support for our mental and physical health\xe2\x80\x94all experienced within a diverse and inclusive culture. To put it simply, we\xe2\x80\x99re a technology company driven by our humanity. How You Will Contribute: As a Director, Field Systems Engineering, you will be supporting Tier 1 service provider account team, the ideal candidate would work closely with SE-team and Account Manager(s) on positioning and sales of Ciena products and solutions. You will position Ciena\xe2\x80\x99s leadership in packet optical, packet networking, software and services solutions as well as be capable of articulating Ciena\xe2\x80\x99s unique value proposition to the customers You will perform technical oversight on a number of initiatives including driving on-site customer engagements, written proposals, network engineering using Ciena\xe2\x80\x99s in house tools, as well as quote creation.

• Assisting with customer product and technology solution discussions and presentations, you\xe2\x80\x99ll support the development of pricing strategies and incentives designed to win business.

• Developing and conveying out-of-the-box solutions, along with solution ideas to key decision makers to focus on their business issues

• Associating with Account managers and Business Development managers to pilot complex deal cycles with C-level executives

• Owning the Solutions you will be required to plan and execute the product road map and provide technical leadership to the PLM/engineering team

• Working cross-functionally with business development, marketing, technology and finance team to ensuring the timely and successful delivery of the solutions according to customer needs and objectives

What Does Ciena Expect of You? Relationship Builder \xe2\x80\x93 you possess the know-how to build trusted, long-term relationships quickly. Problem solver \xe2\x80\x93 you have the ability to readily assess a customer\xe2\x80\x99s requirements and technical issues and identify optimal solutions. A savvy communicator \xe2\x80\x93 understanding how to tailor your communications and proposals accordingly to specific audiences to ensure your ideas recommendations are understood and well-received. A sense of urgency \xe2\x80\x93 what\xe2\x80\x99s important to the customer is equally important to you. You make getting things done a priority. A commitment to learning \xe2\x80\x93 about Ciena\xe2\x80\x99s products, competitor offerings and customer concerns.
The Must Haves:

• Bachelor\xe2\x80\x99s degree in Engineering or Masters degree
• Focus on Optical Networking/Telecom E2E Networking/Routing & Switching Knowledge
• Understanding of service providers market space and their technical needs
• Ability to demonstrate leadership in technical sales activities
• Ability to understand customer needs and use technical expertise to develop customer solutions
• Accountable for Tier 1 accounts and ensures achievement of target
• Hunt and win new logos
• Experience in winning business in large & complex projects
• Key Account Planning & Management
• Executive Presence \xe2\x80\x93 the ability to build and maintain relationships with Csuite
• Build and expand the team as and when the business grows
• Ability to build strong customer relationships and support an overall sales strategy
• Expertise in use of Ciena network design and modelling tools will be a plus
• Team player and strong collaborator with superior verbal & written communication skills
• Leadership Experience across verticals or Territories is an added plus

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.