Director Retail Operations

Year    HR, IN, India

Job Description

Sales Team Leadership

Oversee and guide the sales team across multiple cities to achieve sales targets and customer satisfaction goals.

Establish clear sales KPIs and monitor performance, providing regular feedback and coaching.

Store Infrastructure & Maintenance

Manage the store infrastructure team to ensure timely maintenance and adherence to safety and quality standards.

Drive initiatives to improve store layouts and ensure optimal functionality of all facilities.

Visual Merchandising

Develop and implement visual merchandising strategies to enhance customer experience and drive sales.

Collaborate with the marketing team to ensure consistent branding and effective in-store

promotions.

Training & Development

Oversee the training team to ensure employees are well-trained in customer service, product knowledge, and store operations.

Develop programs to upskill staff and maintain a motivated and high-performing team.

Retail Operations Management

Ensure all stores operate efficiently and profitably, adhering to company standards and policies.

Regularly analyze store performance metrics to identify areas of improvement and implement corrective actions.

Lead operational excellence initiatives to improve productivity, reduce costs, and enhance customer satisfaction.

Stakeholder Collaboration

Work closely with cross-functional teams, including marketing, finance, and supply chain, to align operational goals with overall business objectives.

Act as a key liaison between store teams and senior leadership to drive strategic initiatives.

What we are looking for

Bachelor's degree in Business Administration, Retail Management, or a related field. An MBA is preferred. 8-10 years of experience in retail operations, with at least 3 years in a leadership role. Proven track record in managing large-scale operations and multi-city teams. Ability to manage multiple projects and stakeholders in a fast-paced environment. Leadership skills with a knack for driving collaboration across teams.
Job Types: Full-time, Permanent, Fresher

Pay: ?5,000,000.00 - ?6,000,000.00 per year

Benefits:

Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund
Schedule:

Day shift Monday to Friday
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: In person

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Job Detail

  • Job Id
    JD3698348
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year