Provides a strategic direction to R2R team to ensure that each member can deliver the expected outcome.
Collaborate with PE, business support and technology owners to enable agreed changes to processes and consolidation of agreed key measures/metrics.
Responsible to implement in transforming end-to-end processes to ultimately help driving delivery in consultation with PE with high focus on customer centricity.
Implement and monitor standards and policies to ensure adherence to GAAP, IFRS, agreed global procedures, regional business requirements, statutory governmental regulations, and SOX requirements to minimize liability and risk.
Ensure that service quality metrics exist. These will be used to drive service improvements and ensure all customers receive a satisfactory level of service.
Maintain appropriate records suitable for research and internal or external audit in accordance with GAAP, SOX and SAS70 requirements.
Monitor the assigned processes to ensure compliance with statutory governmental regulations, business requirements, legal contracts, and any other local compliance areas.
Responsible for smooth functioning of legal, statutory, accounting and audit compliances of Indian entities and maintaining the statutory and accounting records of the same. This includes Statutory Audit, Tax Audit, Income Tax and Transfer Pricing Assessments and appeals; filing of annual/monthly returns with Registrar of Companies, compliances related to monthly/annual filing of returns with STPI etc. and managing India finance team.
Ensure an ongoing service led culture within the teams where high-performance culture is inculcated in the system.
Continuously monitoring the processes to ensure that adequate controls are in place to mitigate risk areas. Identify potential control weaknesses, suggest, and implement control improvements.
Ensure that processes operate with optimum efficiency. Actively identify, investigate, and implement process improvements.
Excellent leadership skills with the ability to inspire, lead, build and deliver through high performance teams.
Ensure all information requested by internal, external and SOX auditors are provided on time and accurately. Ensure the books and records of your processes including balance sheet reconciliations are accurately maintained so that no audit observations or adjustments or identified.
Continuously reviewing the metrics used to measure processes. Ensure that the metrics are appropriate, and the targets are challenging but achievable. Manager the processes to ensure that all metrics targets are achieved.
Ability to prioritise and delegate effectively in a fast moving, global environment with tight deadlines.
Customer survey results/support metrics
Employee engagement results
Close cycle time (days to close)
Number and severity of audit findings.
Accuracy and timelines of financial reporting
Process compliance and internal control health.
% of automated journal entries and GL recons transformation
Employee engagement and retention within R2R team
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