Intelehealth is an international non-profit committed to improving access to primary health care in underserved regions of the world through its innovative technology platform. Intelehealth can be used by health organizations to set up high quality primary health care programs connecting patients in remote and rural communities to doctors.
We believe work should be meaningful as well as enriching. At Intelehealth, we're taking on one of the world's biggest development's challenge - solving the health access gap for last mile populations. We believe in creating and maintaining an organizational culture of innovation which is conducive for the incredible people who work with us.
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This is a remote position.
Essential Duties And Responsibilities:
Product Knowledge: Acquire in-depth knowledge of the organization's existing products, and their impact on the users and target audience (Beneficiary).
Market Research: Conduct market research to identify trends, competition, and opportunities within the non-profit sector. Analyze data to inform product decisions.
Strong understanding of the digital health space, and proven experience working for the healthtech
User Research: Engage with end-users, beneficiaries, and stakeholders to gather feedback and understand their needs, pain points, and expectations.
Requirements Gathering: Collaborate with internal and external stakeholders to document product requirements, prioritize features, and define user stories and use cases.
Product Roadmap Development: Creating a roadmap that aligns with the strategic goals of Intelehealth . Prioritizing features that deliver the highest value to users and comply with regulations.
Product Development Support: Work closely with cross-functional teams, including programs, designers and developers, to help translate requirements into actionable development tasks. Assist in the creation of wireframes, mockups, and prototypes.
Documentation: Create and maintain product documentation, including product requirement documents (PRDs), user guides, release notes, and feature specifications.
Feedback Loop: Continuously gather feedback from users, Internal and external stakeholders and use this information to iterate on product features and improvements.
Stakeholder Management: Managing relationships with internal and external teams, Balancing diverse stakeholder needs and priorities.
Continuous Improvement: Promoting a culture of continuous improvement within the team.Staying updated with the latest advancements in healthcare technology and best practices.
Innovation: Think innovatively to come up with cost effective solutions in the resource constrained environment.
Communication: Effectively communicate product updates, progress, and timelines to both internal and external stakeholders.
Additional Skills:
Team Management: Supervising and coordinating the activities of team members. Delegating tasks and assignments based on individual strengths and workload. Monitoring team performance and productivity.
Team Building
: Hiring, Retention, Succession Planning.
Cross-Functional Leadership
: Aligning Product, Engineering, Sales, and Marketing.
Coaching and Mentoring
: Mentoring the team of APMs, to build their capacities on product management, innovative thinking, building cost effective products, interdisciplinary collaborations.
Scheduling and Planning: Creating and managing work schedules to ensure adequate staffing. Planning and organizing team activities to meet deadlines and objectives. Ensuring that resources are allocated effectively.
Communication: Facilitating clear and effective communication within the team. Serving as a liaison between team members and upper management. Addressing and resolving any communication barriers.
Performance Evaluation
: Conducting regular performance reviews and providing constructive feedback. Setting performance goals and objectives for team members. Recognizing and rewarding high performance.
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Requirements
Qualifications:
Bachelor's degree in Engineering, Business Administration, Public Health, Hospital management, or a related field (Master's degree preferred).
Experience:
Proven experience of at least 5 years as an Product Manager, preferably in the digital health sector.
Skill Sets:
(Must Have)
Product Management: Strong understanding of product management principles, methodologies, and best practices.
Collaboration and partnership skills for interdisciplinary functions.
Stakeholder and client management skills for effective client management.
Product Vision and Strategy: Ability to define and communicate the product vision and strategy. Understanding market trends and customer needs. Developing and maintaining a product roadmap.
Backlog Management:Creating, refining, and prioritizing the product backlog. Writing clear and concise user stories. Ensuring that the backlog aligns with the product vision.
Agile Methodologies: Strong knowledge of Agile frameworks like Scrum, Kanban, etc. Facilitating Agile ceremonies such as sprint planning, reviews, and retrospectives.
Communication: Effective communication skills for conveying ideas, presenting product updates, and collaborating with cross-functional teams.
Stakeholder Collaboration: Skill in collaborating with various stakeholders, including developers, designers, and end-users.
User-Centric Mindset: Focus on user needs, with the ability to empathize and gather insights through user research.
Project Management: Strong Project management skills to assist in planning, monitoring progress, and keeping timelines on track.
Problem Solving: Strong problem-solving skills to address issues or roadblocks during the product development process.
Adaptability: Flexibility and adaptability to handle new responsibilities in a dynamic non-profit environment.
Documentation: Ability to create and maintain comprehensive product documentation, including user guides and specifications.
Team Collaboration: Collaboration skills to foster a positive, cross-functional work environment and share insights with colleagues.
(Good to Have): Healthcare Domain Knowledge:
Understanding healthcare industry regulations (e.g., HIPAA, GDPR).
Familiarity with healthcare workflows, terminology, and standards (e.g., HL7, FHIR).
Attitudinal/Cultural Fit:
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Mission-Driven Mindse
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Passionate about using technology for social impact, especially in healthcare and underserved regions.
Aligns with Intelehealth's values of equity, accessibility, and innovation in digital health.
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Ownership & Accountability
Takes end-to-end ownership of the product lifecycle, from discovery to delivery.
Makes data-driven decisions while balancing user needs, business goals, and technical feasibility.
Works well with cross-functional teams (engineering, Programs UX, clinical experts, and field teams).
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Adaptability & Problem-Solving
Thrives in a fast-changing environment with shifting priorities (e.g., adapting to new health regulations, partner needs).
Can think on their feet to unblock teams and make trade-offs when needed.
Open to experimentation and learning from failures.
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User-Centric Thinking
Advocates for the real-world needs of healthcare providers and patients, not just feature requests.
Familiar with user research, feedback loops, and usability testing to build intuitive solutions.
Comfortable working on low-tech/no-tech solutions when needed for last-mile delivery.
Other Technical (computer skills etc.):
Project Management Tools: Proficiency with tools like Jira, for tracking tasks and progress. Using these tools to manage backlogs, sprints, and releases.
User Experience (UX) and User Interface (UI) Design: Understanding principles of good UX/UI design. Collaborating with design teams to ensure a user-friendly product.
API Integration: RESTful API integrations, Ability to define and work with APIs for third-party integrations.
Data Management: Knowledge of database management, including relational and NoSQL databases. Understanding data privacy, security, and compliance (e.g., GDPR, HIPAA).
DevOps Practice: Understanding of DevOps practices and continuous integration/continuous deployment (CI/CD) pipelines.
Version Control Systems: Knowledge of version control systems like Git. Understanding branching, merging, and version management.
Performance Monitoring: Knowledge of tools for monitoring application performance and user experience (e.g., New Relic, Google Analytics). Understanding of metrics and KPIs relevant to SaaS products.
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Benefits
Remote working.
Flexible working hours.
Great work culture
5 days working.
Group Medical Insurance
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