Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Director PMO- CIB- E-Invoicing

Programme

In this role, we are seeking a highly skilled Director for our

CIB

team. The ideal candidate will bring expertise in project governance, oversight, and the coordination of strategic initiatives across the organization. This role will be instrumental in driving efficiency, compliance, and operational success for critical projects in a variety of domains, ensuring that project execution aligns with organizational goals, timelines, and budgets. The Senior Consultant PMO will collaborate with senior leadership and cross-functional teams to ensure successful project delivery and will play a central role in defining and implementing best practices for the PMO.

Responsibilities

Project Management*

Ability to create, coordinate, and execute functional workstream project plans.

Collaboration with central PMO, technology, and business stakeholders.

Managing migration processes, vendor simplification, and integration activities.

Manage project plans, system migrations, change initiatives, and stakeholder collaboration across functional workstreams.

Lead the implementation and enforcement of

project governance frameworks

within the OIO (Central PMO), ensuring adherence to organizational processes, methodologies, and compliance standards.

Track project progress, identify risks and issues, and develop mitigation strategies to ensure timely project delivery.

Monitor the alignment of project activities with overall business strategy, objectives, and regulatory requirements.

Cross-functional Coordination:

Collaborate with business leaders, departmental heads, IT, finance, and other key stakeholders to define project scope, objectives, and deliverables.

Provide hands-on project management support to ensure effective planning, execution, and delivery across the project portfolio.

Act as the main point of contact for all project-related activities within the central PMO, facilitating communication and fostering collaboration between teams.

Portfolio and Resource Management:

Oversee a portfolio of projects within the OIO (Central PMO), ensuring projects are delivered on time, within scope, and on budget.

Manage resource allocation and scheduling, ensuring that project teams are adequately staffed with the necessary skills and capabilities.

Maintain detailed project dashboards to track progress, risks, milestones, and financials, providing regular updates to senior management.

Reporting and Documentation:

Prepare and deliver regular status reports, RAID logs (Risks, Assumptions, Issues, and Dependencies), and performance dashboards to senior stakeholders.

Develop and maintain project documentation, including project plans, timelines, budgets, and risk management strategies.

Support the preparation of presentations for executive and steering committee meetings.

Process Improvement and Best Practices:

Continuously assess and improve PMO processes, methodologies, and tools to ensure best practices in project execution and delivery.

Ensure that lessons learned from completed projects are captured, shared, and integrated into future project planning.

Implement and maintain project management tools to streamline processes and improve visibility across projects.

Change and Stakeholder Management:

Lead change management activities, ensuring smooth transitions when new projects or initiatives are implemented.

Develop strong relationships with key stakeholders across all levels of the organization to ensure project buy-in and alignment with business objectives.

Qualifications we seek in you!

Minimum Qualifications / Skills

Bachelor's degree in business administration, Finance, Information Technology, or a related field.

Experience in

project management

, in a

PMO

or similar central project management role.

Strong experience in

project governance

,

portfolio management

, and

process optimization

in large, complex organizations.

Experience in managing cross-functional teams and projects, with a proven ability to execute projects on time and within budget.

PMP (Project Management Professional)

or

PRINCE2

certification required.

Certified ScrumMaster (CSM)

or

Agile certifications

(e.g.,

SAFe

Agilist) preferred.

Project Management Tools

: Experience using tools such as

JIRA

,

MS Project

,

Smartsheet

,

Clarity PPM

,

Monday.com

, or similar platforms.

Communication Skills

: Strong written and verbal communication skills, with the ability to engage effectively with senior stakeholders and cross-functional teams.

Organizational Skills

: Exceptional organizational and multitasking skills, with the ability to manage multiple projects and priorities simultaneously.

Preferred Qualifications/ Skills

Advanced degree in Business, Project Management, or a related field is a plus.

Experience in industries such as

banking

,

financial services

,

technology

, or

consulting

, where project governance and risk management are critical.

Familiarity with

Tableau

,

Power BI

, or other business intelligence tools to produce project dashboards and reports.

Experience in implementing

change management frameworks

(e.g.,

ADKAR

,

Kotter's 8-Step Process

).

Advanced knowledge of risk management strategies and frameworks, including

ISO 31000

or

COSO

.

Agile Methodology

: Experience working in Agile or Hybrid Agile environments, managing sprints, and product backlogs.

Why join Genpact?

Be a transformation leader

- Work at the cutting edge of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobDirector

Primary LocationIndia-Gurugram

Education LevelBachelor's / Graduation / Equivalent

Job PostingAug 27, 2025, 3:17:19 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time