Job Description

Director of Sales

Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

What\xe2\x80\x99s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide

• Learning programs through our Academies

• Opportunity to develop your talent and grow within your property and across the world!

• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required

Analyze monthly P&L and month-end reports, identify deviation from business plan goals

Work with Finance and team in preparation and management of the department\xe2\x80\x99s budget and financial forecasts

Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department

Sales & Marketing

Conduct daily briefing with department on current key activities

Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel

Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence

Determine the effectiveness of existing programs and develop new strategies

Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments

Actively participates in sales presentations, property tours and customer meetings

Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary

Participate in community and professional organizations to maintain high visibility and promote a positive image

Team Management

Interview, select and recruit direct reports

Identify and develop team members with potential

Conduct performance review and manages performance issues that arise within the management team

Constantly monitor team members performance, attitude and degree of professionalism

• Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business

Conduct monthly departmental meetings

Your experience and skills include:

• Relevant sales experience is an asset
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Highly responsible & reliable
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities

Your team and working environment:
Novotel London Canary Wharf is a stylish 39-storey hotel located in the city\'s iconic commercial district, with easy access to London\'s main tourist attractions. The hotel features 313 rooms, a contemporary awarded restaurant, the \xe2\x80\x9cBOKAN 37\xe2\x80\x9d, a roof top terrace bar with stunning 360 views across the city skyline. Your team and working environment:

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Accor