Job Description

Be You' at GSK
At GSK, we unite science, technology, and talent to get ahead of diseases together.
We are a world leader in infectious diseases, including vaccines and HIV, with the broadest portfolio in the industry, pushing the frontiers of respiratory science and improving the lives of millions of patients, recognised for our ESG leadership, making an impact on some of society's most urgent challenges We're confident that together we can make a positive impact on the health of more than 2.5 billion people by 2031.
When you set out on your adventure at GSK, we make a deal. You commit to living our values and performing against our Innovation, Performance and Trust priorities. In return, GSK commits to providing the right environment for you to thrive. Together, we build an environment where we can all thrive and focus on what matters most to each of us.
GSK is seeking an accomplished Director of Automation to lead the integration of AI-driven automation initiatives, transforming how automation is delivered and supported across the enterprise. This role is pivotal in defining the long-term vision and strategy for GSK's AI-powered Automation ecosystem, leveraging cutting-edge artificial intelligence technologies to drive operational efficiency, innovation, and business transformation.
As the Director of Automation, you will collaborate with cross-functional teams to champion the use of AI to revolutionize automation methodologies, enabling intelligent, scalable, and adaptive solutions to maximize business value. This role requires a strategic leader who can harness the power of AI to identify new automation opportunities, establish governance frameworks tailored to intelligent automation, and deliver impactful solutions that advance GSK's broader organizational goals in the digital age.
As the Director of Automation, you will partner with Enterprise Software Engineering and Architecture teams to define standards and guidelines for Intelligent Automations.
Key Responsibilities:

• Strategic Leadership: Define and execute GSK's AI-driven automation strategy, aligning long-term business objectives with the transformative potential of artificial intelligence and digital innovation.

• Lifecycle Ownership: Manage the entire lifecycle of AI-powered automation solutions, from opportunity assessment and intelligent intake management to development, deployment, and ongoing optimization.

• Ecosystem Development: Build and scale an intelligent automation ecosystem that integrates AI-enabled tools and platforms, creating a unified delivery framework to drive adaptive, data-driven solutions.

• Team Leadership: Recruit, mentor, and lead a high-performing team of experts skilled in RPA, cognitive services, APIs, and generative AI technologies, fostering innovation and excellence in intelligent automation delivery.

• Governance and Compliance: Establish enterprise guiderails/guardrails tailored to AI-powered automation, ensuring security, compliance, and governance standards while enabling intelligent and federated automation use cases.

• Business Partnership: Act as a trusted advisor to business leaders, leveraging AI to proactively identify, assess, and deliver automation opportunities that enhance operational efficiency and unlock new business value.

• Financial Stewardship: Manage budgets and financial models, including chargeback mechanisms and ROI tracking for AI-driven automation investments, in collaboration with governance and business teams.

• Delivery Excellence: Ensure the quality and success of AI-enabled automation projects by addressing complex challenges with data-driven insights and predictive analytics.

• Process Optimization: Use AI to lead initiatives that redefine and optimize business processes, workflows, and BPM tools, enabling intelligent decision-making and enhanced scalability.

Requirements:
Education:
Bachelor's or Master's degree in computer science, Information Systems, or a related field.
Experience:
Minimum of 18 years of experience in Automation or Technology management roles.
Skills:

• Expertise in Automation technologies such as RPA, cognitive services, low code/no code platforms (e.g.,Automation Anywhere, Mendix, Microsoft Power and Copilot Studio.

• Proven experience working with Generative AI toolsets as part of core automation delivery.

• Demonstrated ability to deliver enterprise-scale automation projects.

• Experience with business process modeling, BPM tools, and workflow redesign for automation.

• Extensive exposure to delivery models involving supplier and offshore resources.

• Experience working in regulated industries is preferred.

• Strong ability to lead and inspire cross-functional teams, including geographically dispersed and matrixed teams.

• Excellent communication and interpersonal skills, with an ability to influence stakeholders and drive organizational change.

• Comprehensive knowledge of automation governance frameworks, security standards, and compliance protocols.

• Proficiency in Agile and waterfall project management methodologies.

• Exceptional problem-solving ability with a focus on innovative, data-driven solutions to complex challenges.

Skills
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way.
GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable.
If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in "gsk.com", you should disregard the same and inform us by emailing askus@gsk.com, so that we can confirm to you if the job is genuine.