Working at Freudenberg: We will wow your world! Responsibilities:
Responsible for process management and governance of IT services within the value area
Definition and implementation of IT services in value area
Management of overall IT budget in value area
Streamline IT services in value area. Achieve IT operational excellence.
Lead the team in value area and establish a high-performance organization
Create structure and sustainability
Business Partnering: Consultancy for Vibracoustic management
Management of incidents, problems and request fulfillment (1st and 2nd level)
Responsible for crisis coping (MINC Management)
Service Level Fulfillment
Lifecycle Management
Monitor external partners on operational level
Contributes to establish a high-performance IT organization
Qualifications:
Degree in IT or equivalent combination of education and experience
Extensive experience in a similar role
Substancial in Financial Management Systems, HCM Systems, Reporting Systems and Engineering Systems
IT Application Portfolio Management (LeanIX)
IT Service Management
Substancial in business and corporate processes for automotive suppliers and IT service processes (ITIL)
Proven leadership ability with strong problem-solving, communication, and interpersonal skills
Proficient Level in English, skills in an additional major language are welcome
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Vibracoustic India Pvt. Ltd.