Job Description

Citi is seeking a highly accomplished and dynamic Director for a C15 leadership role within its Issuer Services business in India. Based in Mumbai, this pivotal position carries a dual mandate: to drive significant sales growth for Issuer Services across the Mumbai market and to lead a high-performing team of Agency & Trust (A&T) Transaction Managers with APAC regional coverage. The successful candidate will serve as a senior representative for Citi's Issuer Services in India, fostering deep relationships with C-suite clients and key intermediaries, and strategically positioning Citi to secure new mandates. This role demands exceptional leadership, a robust sales track record in financial services, and an in-depth understanding of the Indian financial market and complex capital markets transactions.
This role is critical for expanding Citi's Issuer Services footprint, ensuring strategic client engagement, and maintaining operational excellence through effective team leadership. The incumbent will be instrumental in translating market opportunities into tangible business growth, navigating local regulatory landscapes, and providing trusted advisory services to Citi's diverse client base. It offers a unique opportunity to shape the future of Issuer Services in a key growth market and lead a regionally impactful team.
Key Responsibilities

• Senior Business Representation: Act as the primary senior representative for the Issuer Services business in India, embodying Citi's values and expertise in all internal and external engagements. This involves high-level advocacy and strategic communication.
• Client and Intermediary Engagement: Cultivate and maintain robust relationships with existing clients and intermediaries across India. This includes engaging with stakeholders at all levels of seniority, from working teams to C-suite executives, to understand their needs and identify opportunities.
• Team Leadership (APAC A&T TRM): Provide strong leadership, mentorship, and operational oversight to the APAC Agency & Trust Transaction Management (A&T TRM) team based in Mumbai, ensuring operational efficiency, service excellence, and professional development of team members.
• Sales Pipeline Development: Proactively identify and target key intermediaries and prospective clients within the Mumbai market to develop a robust sales pipeline, actively sourcing new mandates and revenue opportunities for Issuer Services.
• Strategic Market Positioning: Effectively position Citi as the preferred partner for Issuer Services mandates in India by demonstrating comprehensive knowledge of product characteristics and value propositions. Support the regional team in facilitating and executing cross-border transactions as appropriate.
• Deal Structure and Pricing: Collaborate closely with clients and their advisors to thoroughly understand complex deal structures, subsequently preparing compelling proposals and negotiating competitive pricing for Indian deals to ensure mutually beneficial outcomes.
• Trusted Advisory: Serve as a key partner and trusted advisor to clients and external intermediaries, offering expert guidance and insights on local market regulations that may impact Issuer Services transactions and providing solutions-oriented advice.

Qualifications
Experience and Skills

• Self-Motivation and Resourcefulness: Highly motivated self-starter with proven resourcefulness, capable of performing exceptionally well under stressful conditions, demonstrating flexibility and a strong team-player ethos.
• Team Management Excellence: Demonstrated superior ability to effectively lead, motivate, and develop high-performing teams, particularly in a regional or multi-cultural context.
• Relationship Management: Critical experience in building, nurturing, and expanding strong professional relationships across various levels of seniority, both internally and with external clients and intermediaries.
• Communication & Presentation: Exceptional communication, negotiation, and presentation skills, with the ability to articulate complex financial concepts clearly and persuasively to diverse audiences.
• Positive Attitude: Possesses a consistently positive outlook and a proactive "can do" attitude, inspiring confidence and fostering a collaborative work environment.
• Technical Proficiency: Excellent PC skills, with a strong emphasis on creating polished presentations and professional written client materials.
• Client Management Expertise: Confident and highly competent client management skills are essential, demonstrating a client-centric approach and a track record of delivering exceptional service.
• Complex Deal Understanding: Proven ability to understand intricate Capital Markets and Corporate Finance deal structures, coupled with the capacity to develop innovative and practical solutions for clients.
• Network Building: Demonstrated success in building and leveraging extensive internal and external client networks to drive business objectives.
• Indian Financial Market Knowledge: In-depth knowledge and understanding of the Indian financial market, its regulatory landscape, and key market participants.
• Sales Track Record: Proven track record of successful sales experience within a reputable financial services organization or top-tier law firm, ideally with a focus on institutional clients.
• Existing Network (Advantageous): An existing and well-established intermediary network within the Indian market is a distinct advantage.
• Capital Markets Acumen (Advantageous): Prior Corporate Trust experience and/or a solid understanding of capital markets, project finance, and/or M&A market dynamics is a significant advantage.

Education

• 15+ years of experience, including 8-10+ years' managerial experience
• Bachelors/University degree or equivalent experience in Finance, Economics, Business Administration, or a related field. An advanced degree (e.g., MBA, CFA) is highly desirable.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group: Institutional Sales
Job Family: Institutional Product Sales
Time Type: Full time
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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Skills Required