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Job Purpose (Job Summary): Investment Services Operations provides global end to end middle to back-office support - Trade Management, Portfolio operations and data management, Reconciliation, Corporate Action, Bank Loans and Reporting to support Invesco's investment related activities. The group mission is to provide quality service with highly disciplined operations; deliver responsive support for investment process, new products and instruments; be responsive to changing economic, regulatory and risk environment; manage and deliver quality data in accordance with "SMART" data principles.
The Director of Investment Services Operations, Hyderabad is a key role within the Investment Services Business group.
The candidate leads the Data Management, Trade Processing, Bank Loan, Reconciliation, Corporate Actions and other back office Operations functions in Hyderabad who reports to Co-Head Hyderabad Site and Head of Global Operations for Investment and Distribution Services under a matrix reporting structure. The candidate is responsible for all aspects of the hiring and compensation decisions, setting annual goals and overall performance management of the Hyderabad team. Working in conjunction with the global counterparts, the candidate will establish practices and service level standards for various services functions. The candidate will set up appropriate support model and collaborate with internal partners to deliver projects and key business initiatives.
Key Responsibilities / Duties:Work closely with Global Head of IS Operations and Head of Station - IS, to identify, prioritize, and manage execution of investment services initiatives
Plays a lead role in defining the operational strategy and roadmap for Investment and Distribution Services offshore strategy, including the future state model and resource strategy in partnership with IDS leadership Team
Partners with function and technology leaders to identify and implement new and innovative technical solutions that enhance operational performance and productivity while taking advantage of the firm's global footprint (e.g., pursuit of automation capabilities)
Plan, manage, and control resources to effectively fulfill departmental and corporate missions, goals, and policies as well as meet audit standard. Should have a strong drive and experience in developing and implementing operations strategy and delivery model
Responsible for oversight of internal controls, procedures and policies. Assures that appropriate records and documentation are maintained to promote effective internal controls
Plans division business initiatives and annual goals. Provides input into short term planning.
Resolves inter-division issues and problems. Reallocates or requests resources to complete work and meet deadlines for division BAU and special projects.
Ensure teams adhere to procedures and SLA established by functional heads. Continue to assess opportunities for team development and migration of tasks.
Establish and maintain a strong working relationship and communicate effectively with all levels of staff in various functions within IS
Evaluate current methods and strategies, initiate and lead changes and improvement. Identify cross-departmental process enhancement opportunities and facilitate implementation
Support and promote positive team culture, champion change, and oversees development of employees. Overtime, Travel and providing off-hour support may be required
People and Talent management, developing strong performing teams and mentoring / coaching people to become leaders
Strong stakeholder engagement, management, networking and relationship management skills.
Responsible for client orientation and understanding of operational risk
Continued support and efforts for quality delivery and improving controls and operational performance.
Ability to drive change and transformation, project management and implementation in business operations.
Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas
Take ownership and accountability for responsibilities, business outcomes, and for management of risk exposure.
Work Experience / Knowledge:22+ years of experience with 14+ years in leading and managing operations in a global Banking / Financial Services environment, preferably supporting Middle and Back-office operations
Has a broad understanding of securities operations as well as technology and its applications
Good knowledge of various global investment products
Good understanding of the end-to-end business processes and data flow
Previous work experience with trading applications (e.g., Charles River, Aladdin, Bloomberg), portfolio administration applications (e.g. Eagle STAR, Portia, FMC) and fund accounting applications (e.g. PAS) an asset
Microsoft Office skills - Excel, Access, Word, PowerPoint, Project, and Visio. Project management experience an asset
Ability to work effectively in a virtual environment that require frequent interaction with global colleagues with cultural diversity
Lead a cross functional team and work with individuals across departments at all levels. Must understand the implications on trade processing and fund/portfolio accounting of the manner in how a portfolio or security is set up
Must also understand the different transactions that will affect downstream business functions (e.g., Risk and Performance, cash forecast) dependent upon the data
Must have a good understanding of regulations impacting IS operations.
Skills / Other Personal Attributes Required:Exhibits strong relationship / negotiation orientation with senior level business partners globally
Ability to work in a matrix environment and managing multiple competing priorities
Excellent Communication, planning and organizing skills.
Excellent verbal, written, and interpersonal communication skills.
Ability to define and articulate strategic vision and provides compelling leadership. Ability to facilitate global collaboration
Excellent conflict resolution skills
Ability to conduct complex analysis and present data in a meaningful way. Open minded, flexible, and willing to listen to and incorporate other people's opinions and a strong "out-of-the-box" thinker who challenges status-quo
Customer focus and with a keen interest in providing superb services to clients. Strong organization skills, detail oriented, with an ability to understand the big picture.
Excellent research & analytical as well as problem solving skills
Able to work well under pressure and to tight deadlines
Ability to handle ambiguity and make sound decision (and ability to assess risk) when data or information on hand is limited
Must be able to interpret policies, procedures and regulations.
Well deft in converting an idea to execution, packaging business success stories, observing, reviewing, evaluating, strategizing and decision making
People Management:Committed for coaching and grooming employees at senior managerial positions
Having ability to take tough decisions
Forward looking attitude with genuine ability to let go the past
Competent in differentiating between signal and noise
Attract and honor the talent
Personal Qualities:Energetic to add tangible value in the given ecosystem
With clarity of thoughts on expectations and approach
Un-questionable on integrity and ethics
Having long term vision; to see ahead of the curve
Having structured approach to manage stakeholder's expectations and escalations
Having effective verbal and written communication
Structured speaker, with excellent listening skills
Formal Education:A Bachelor's degree in accounting, business or Finance is required or an equivalent combination of education, training and experience that would provide the knowledge, skills and ability is required
CPA, CFA or MBA preferred but not required.
Full Time / Part Time
Full time
Worker Type
Employee
Job Exempt (Yes / No)
Yes
Workplace Model
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office.
Why Invesco
In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other's identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally.
We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs).
What's in it for you
As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world.
Our benefit policy includes but not limited to:Competitive Compensation
Flexible, Hybrid Work
30 days' Annual Leave + Public Holidays
Life Insurance
Retirement Planning
Group Personal Accident Insurance
Medical Insurance for Employee and Family
Annual Health Check-up
26 weeks Maternity Leave
Paternal Leave
Adoption Leave
Near site Childcare Facility
Employee Assistance Program
Study Support
Employee Stock Purchase Plan
ESG Commitments and Goals
Business Resource Groups
Career Development Programs
Mentoring Programs
Invesco Cares
Dress for your Day
In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence.
To know more about us
About Invesco: https://www.invesco.com/corporate/en/home.html
About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html
About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html
About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html
Apply for the role @ Invesco Careers: https://careers.invesco.com/india/
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